Video Teleconferencing Administrator (0059)

 Referral Eligible 

Summary:  
Zapata Technology is currently seeking a talented Tier I Video Teleconferencing (VTC) Administrator with an active TS/SCI clearance to provide monitoring, maintenance and support of video communications networks for the Mid-shift.   
 
Check out the details below and our awesome benefits here. 
 
Essential Functions: 
The successful candidate will be responsible for providing Tier I level resolution and customer support to scheduled or active video teleconferences (VTCs). The candidate will also be responsible to provide VTC outage documentation utilizing customer provided Incident Tracking software. The main tools utilized in this role include: VC Wizard VTC scheduling software; SharePoint; Support Web Incident Tracking System; Tandberg Management System (TMS) and other VTC support tools as needed.
 
 Required Qualifications and Skills include: 
⦁ Knowledge with Video Teleconferencing (VTC) service and support to include scheduling; monitoring; administrative support and technical assistance to Video Teleconference customers.
⦁ Manage the Video Networks for resource availability and conflicts.
⦁ Ensure compliance with VTC network security policies and procedures.
⦁ Possess understanding of H323 Protocol Stack.
⦁ Comprehensive knowledge of network topology; along with VTC network hardware and software tools listed above.
⦁ Knowledge of operating systems and applications as they pertain to the VTC environment.
⦁ Interface with vendors to ensure proper performance of tools and software packages.
⦁ Process Authorized Service Interruptions (ASI's) as directed by GDIT Management.
⦁ Provide After Action Reports (AARs) for Problem Management resolution.
⦁ Participates in special projects as required by GDIT Management. 
 
Education/Experience include: 
 
·         HS/GED + 6 years of applicable experience.
·         Associates Degree + 4 years applicable experience.
·         Bachelor’s Degree + 2 years applicable experience.
·         Master’s Degree + 0 years  applicable experience.
·         IAT Level II (DoD 8570 Compliance) Required.
 
Clearance Type: 
TS//SCI clearance required.
 
AAP/EEO Statement: 
 
Equal Opportunity Employer – M/F/Disabled/Veteran
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
 
Zapata Technology, Inc. provides reasonable accommodation to applicants who are veterans or who have disabilities and are unable to fully use our company application system. If you need a reasonable accommodation for any part of the application and hiring process, please notify Christina Hall, EEO Coordinator at ChristinaHall@ZapataTechnology.com

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