Customer Experience Representative

WE ARE YOUR SUPER 

We are a fun and fast-moving start-up based improving people’s life with the power of (super) plants.

After closing our US Series A financing round, we are looking to scale further. You have the chance to join the founding team early and become a crucial part of our success story.

We are looking for two reps to join a growing company. The ideal candidates are passionate about customer experience. You are a person that never takes no for an answer when it comes to finding a solution. If this is you keep reading below!

RESPONSIBILITIES

  • Daily German customer service tasks (phone, email, social)
  • Social Media engagement with customers
  • Data collection and occasional customer calling for nutritional advice
  • Maintaining existing partnerships and growing new ones (Fun!)
  •  Owning customer relationships (and building new ones!)
  •  Anything you want (what's awesome about an early-stage start-up is you can essentially create your own role as long as your core responsibilities are taken care of!)
 
WHAT WE ARE LOOKING FOR

  • Awesome attitude and hustle (We work hard but we are smiling and sometimes dancing while we do so)
  • Excellent communication skills
  • Tapped into health/wellness lifestyle (2-3 years experience) 
  • Fluent German & English 
  • Understanding and knowledge of influencer and social media marketing

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