Inside Sales Engineer Support - Chesterfield, MI

Duties & Primary Responsibilities: Responsible for providing design, application, installation, and commissioning support for HVAC systems supplied by Comfort Engineering Systems (CES), a division of Young Supply Company (YSC), to the consulting engineering bid/spec and design/build communities.

  • Provide technical sales support on product specification, layout, design, application, and installation of CES/YSC Commercial Applied Products. Applied product vendors include, but are not limited to: LG VRF and DFS systems, Rheem Residential & Commercial HVAC products, CaptiveAire Ventilation Products, TACO Hydronics, Watts Radiant, Innotech Building Automation, and Burnham/HTP boilers.
  • Conduct and generate technical design, application and installation training on product specification, layout, design, and application to support sales team.
  • Using YSC GUI system to prepare estimates, quotes, product proposals, and cost benefits as needed.
  • Assist CES Outside Sales Engineers, architects/consulting engineers, and design/build contractors with layout and design of HVAC systems.
  • Assist consulting engineers and design/build contractors in determining optimal equipment needs based on building heating and cooling loads. 
  • Review project design/layout drawings as required with consulting engineers, contractors, and customers as needed.
  •  Interface with CES Outside Sales Engineers and YSC Territory Managers to ensure proper product application and code compliance.
  • Interface with CES/YSC’s vendors and factory support personnel to assist in developing and maintaining technical documentation, such as design basics, application notes, and white papers to support current industry engineering and specifying activities.
  • Interface with CES/YSC team members on a continuous basis to ensure all customer expectations and requests are being met regarding product application & installation information.
  • Run and audit manufacturer’s proprietary software tools to aid in the system design in terms of mechanical and electrical layout, including energy modeling.
  • Survey and analyze competitive products for consultation with other CES/YSC employees.
  • Interface with Property Owners, Facility Managers, Building Managers, Engineers, Architects, and Contractors on technical issues as needed. 
  • Attend site visits with CES/YSC staff, as needed, before, during, and after equipment installation and commissioning. 
  • Develop ongoing relationships with CES/YSC staff and key customers.
  • Work with installing mechanical/controls contractors to provide any and all required documentation during and after project completion for proper close-out.

Other Roles & Functions:  
  • Various support functions relating to specific sales activities and opportunities.
  • Other tasks and special projects as required.

Qualifications: 
  • Degree in mechanical or HVAC engineering preferred. 
  • Three years minimum experience in HVACR engineering with VRF/VRV product application experience 
  • Excellent communication and technical writing skills. 
  • Strong computer skills required, especially with Microsoft Office programs, including PowerPoint, Excel and Word. 
  • Working knowledge of AutoCAD and Trane Trace preferred. 
  • Strong verbal and presentation skills. 
  • Customer service minded and solutions oriented. 
  • Ability to work with a wide variety of problems and personalities, while continuing to promote a professional and pleasant demeanor. 
  • Team-oriented and self-motivated. 

Preferred: 
  • Five years minimum experience in HVACR engineering with VRF/VRV product application experience 
  • Prefer knowledge of national, state, and local building codes as they pertain to the HVACR industry 
  • Prefer LEED AP accreditation or experience in the LEED certification process 
 
Benefits: Eligible for full benefits package, including:
  • Medical, prescription & dental insurance
  • Health savings account (HSA)
  • Paid time off
  • 401(k) retirement savings plan
  • Short term / long term disability coverage
  • Basic & universal life insurance
  • Wellness program
  • Dependent care flexible spending account. 

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