Position Summary 
The Tap Room Server is responsible for providing exceptional service and overall experience for every guest. 
Essential Functions & Duties 
  • Greets and engages with customers in a friendly manner and provides insightful information about White Labs as well as our food and beverage options. 
  •  Take food and beverage orders from guests and offers suggestions on both.  
  • Enters orders in our point-of-sale system in accordance with company policy. 
  • Delivers food and beverages from kitchen and bar to guests in a timely matter. 
  • Follows all rules and regulations in regard to service of alcohol. 
  • Performs side work at the start and end of each shift as required. 
  • Maintains clean service areas. 
  • Monitors and observes guests dining experience. Ensure guests are satisfied with the food, service and experience. Responds promptly and courteously to any requests and notifies management as needed. 
  • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable). 
  • Be ready and willing to assist fellow servers as situations arise. 
  • Assists with clearing and resetting tables. 
  • Attends all scheduled employee meetings and brings suggestions for improvement.
  • Performs other related duties as assigned by the General Manager or manager-on-duty. 
Necessary Knowledge, Skills and Abilities 
· Previous serving experience required. 
· Knowledge of, and passion for fermented food/beverages. 
· Cicerone certification a plus. 
· Excellent verbal communication skills. 
· Possess basic math skills and have the ability to handle money and operate a point-of- sale system. 
Physical Demands 
Employee typically shares workstation with others in similar positions. Time spent conducting sedentary work is less than 25%. Requires walking, standing, kneeling and/or reaching for more than 75% of the workday. Lifting 30 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds. 

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