Fulfillment Technician

Position Summary
The Fulfillment Technician performs a wide variety of tasks related to Packaging, Shipping, Receiving and the Inventory of products. 
 
Essential Functions & Duties
As a member of the Fulfillment team, this position may perform one or more of the following tasks on a given shift:
 
Packaging
Dividing
·         Responsible for dividing master yeast vessels into small strips of yeast (either 1.5L or 2L in size).
·         Reviews daily work report to ensure understanding of which vessels need to be processed.
·         Utilizes divider table to homogenize yeast in master vessel to ensure product consistency.
·         Ensures 1.5L and 2L strips contain the correct volume of yeast prior to sealing.
·         Verifies integrity of vessels through visual inspection, notifying management of any concerns.
·         Calibrates, cleans and makes minor repairs/adjustments to the Divider as needed.
·         Scans finished yeast strips into inventory once complete.

Pure Pitch
·         Visually inspects all yeast strips prior to processing to ensure product integrity.
·         Utilizes F3P sealer to create 1.5L and Nano sized PurePitch.
·         Skins to final product and ensures proper labeling.
·         Performs routine preventative maintenance, including bands and Teflon tape to ensure equipment functions properly.
·         Utilizes NetSuite ERP software to complete traveler to ensure movement through the production process.

Enzymes/Nutrients
·         Transfers bulk nutrient and enzymes into retail packaging and ensure proper volume levels.
·         Dilutes enzymes to proper levels prior to final packaging.
·         Labels and seals final retail packaging in accordance with company policy.

Traditional Pro
·         Packages/pours commercial brewery orders into carboys that are too large to be in PurePitch.
·         Pours yeast blends in accordance with company policy and customer preference.
·         Ensures cell count information along with all proper labeling is included and attached to order.
·         Prints and attaches all certificate of quality sheets and includes with orders.
 
Wild Yeast/Bacteria
·         Packages/pours commercial brewery orders.
·         Seals and labels orders in accordance with company policy.
·         Attaches all proper documentation to orders including certificate of quality sheets and cell counts.
·         Pours blends of multiple strains to meet customer requests.
 
Shipping 
·         Fulfills, assembles and packages both Pro and Home Brew customer orders in accordance with company procedure.
·         Assembles boxes and other packaging materials as required. 
·         Monitors inventory levels of packaging supplies, notifying Buyer/Supply Chain when reordering is necessary.
·         Prepares shipping documents including address labels and customs forms.
·         Maintains cleanliness and organization of warehouse, cold box and receiving area(s).
·         Notifies management of product integrity or inventory concerns.
·         Assists with receiving of goods and supplies as required.
 
Receiving & Inventory
·         Operates a variety of warehouse equipment (forklift, pallet jack, etc.) to unload and put away materials as they are delivered.
·         Conducts products counts as instructed by Fulfillment Supervisor or Lead.
·         Follows all safety protocols and brings any concerns to the attention of management.
·         Conducts cycle counts for supplies, raw materials and finished goods. 
·         Verifies inventory computations by comparing them to physical counts of stock and investigates discrepancies or adjusts errors.
·         Participates in periodic physical inventory counts.
·         Follows all Inventory Control SOPs
·         Utilizes RF Smart to accurately record all finished good inventory.
·         Adheres to FIFO inventory practices, ensuring our customers get the freshest product.
·         Helps to identify product that is either slow moving, obsolete or nearing expiration.
·         Communicates with Warehouse and Packaging to ensure proper and accurate flow of paperwork and information.
·         Organizes and manages inventory control of materials received.
·         Receives all delivered items into NetSuite and ensures items are stored in appropriate bin locations daily.
·         Maintains a clean, safe and organized receiving area/warehouse.
·         Assists the Shipping and Packaging department as required. 
 
Necessary Knowledge, Skills and Abilities
·         High School Diploma or equivalent.
·         1+ year experience in a manufacturing/warehouse/shipping environment a plus.
·         Experience with UPS/FedEx/DHL shipping software preferred
·         Ability to read and follow SOPs and order invoices.
·         NetSuite ERP experience a plus.
·         Ability to perform minor repairs and preventative maintenance a plus.
·         Works well independently and cooperatively with others.
·         Flexible schedule to accommodate Fulfillment department needs.
 
Physical Demands
Time spent conducting sedentary work is less than 10%.  Requires walking, standing, and/or driving for more than 90% of the workday.  Position requires good hand dexterity and vision.  Lifting objects in excess of 50 pounds with frequent lifting and/or carrying of objects weighing 25 pounds or more. Work environment is kept at 67 degrees Fahrenheit and requires wearing long pants and jacket for extended periods.  
 

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