Position Summary
The Fulfillment Technician performs a wide variety of tasks related to Packaging, Shipping, Receiving and the Inventory of products.
Essential Functions & Duties
As a member of the Fulfillment team, this position may perform one or more of the following tasks on a given shift:
Packaging
Dividing
· Responsible for dividing master yeast vessels into small strips of yeast (either 1.5L or 2L in size).
· Reviews daily work report to ensure understanding of which vessels need to be processed.
· Utilizes divider table to homogenize yeast in master vessel to ensure product consistency.
· Ensures 1.5L and 2L strips contain the correct volume of yeast prior to sealing.
· Verifies integrity of vessels through visual inspection, notifying management of any concerns.
· Calibrates, cleans and makes minor repairs/adjustments to the Divider as needed.
· Scans finished yeast strips into inventory once complete.
Pure Pitch
· Visually inspects all yeast strips prior to processing to ensure product integrity.
· Utilizes F3P sealer to create 1.5L and Nano sized PurePitch.
· Skins to final product and ensures proper labeling.
· Performs routine preventative maintenance, including bands and Teflon tape to ensure equipment functions properly.
· Utilizes NetSuite ERP software to complete traveler to ensure movement through the production process.
Enzymes/Nutrients
· Transfers bulk nutrient and enzymes into retail packaging and ensure proper volume levels.
· Dilutes enzymes to proper levels prior to final packaging.
· Labels and seals final retail packaging in accordance with company policy.
Traditional Pro
· Packages/pours commercial brewery orders into carboys that are too large to be in PurePitch.
· Pours yeast blends in accordance with company policy and customer preference.
· Ensures cell count information along with all proper labeling is included and attached to order.
· Prints and attaches all certificate of quality sheets and includes with orders.
Wild Yeast/Bacteria
· Packages/pours commercial brewery orders.
· Seals and labels orders in accordance with company policy.
· Attaches all proper documentation to orders including certificate of quality sheets and cell counts.
· Pours blends of multiple strains to meet customer requests.
Shipping
· Fulfills, assembles and packages both Pro and Home Brew customer orders in accordance with company procedure.
· Assembles boxes and other packaging materials as required.
· Monitors inventory levels of packaging supplies, notifying Buyer/Supply Chain when reordering is necessary.
· Prepares shipping documents including address labels and customs forms.
· Maintains cleanliness and organization of warehouse, cold box and receiving area(s).
· Notifies management of product integrity or inventory concerns.
· Assists with receiving of goods and supplies as required.
Receiving & Inventory
· Operates a variety of warehouse equipment (forklift, pallet jack, etc.) to unload and put away materials as they are delivered.
· Conducts products counts as instructed by Fulfillment Supervisor or Lead.
· Follows all safety protocols and brings any concerns to the attention of management.
· Conducts cycle counts for supplies, raw materials and finished goods.
· Verifies inventory computations by comparing them to physical counts of stock and investigates discrepancies or adjusts errors.
· Participates in periodic physical inventory counts.
· Follows all Inventory Control SOPs
· Utilizes RF Smart to accurately record all finished good inventory.
· Adheres to FIFO inventory practices, ensuring our customers get the freshest product.
· Helps to identify product that is either slow moving, obsolete or nearing expiration.
· Communicates with Warehouse and Packaging to ensure proper and accurate flow of paperwork and information.
· Organizes and manages inventory control of materials received.
· Receives all delivered items into NetSuite and ensures items are stored in appropriate bin locations daily.
· Maintains a clean, safe and organized receiving area/warehouse.
· Assists the Shipping and Packaging department as required.
Necessary Knowledge, Skills and Abilities
· High School Diploma or equivalent.
· 1+ year experience in a manufacturing/warehouse/shipping environment a plus.
· Experience with UPS/FedEx/DHL shipping software preferred
· Ability to read and follow SOPs and order invoices.
· NetSuite ERP experience a plus.
· Ability to perform minor repairs and preventative maintenance a plus.
· Works well independently and cooperatively with others.
· Flexible schedule to accommodate Fulfillment department needs.
Physical Demands
Time spent conducting sedentary work is less than 10%. Requires walking, standing, and/or driving for more than 90% of the workday. Position requires good hand dexterity and vision. Lifting objects in excess of 50 pounds with frequent lifting and/or carrying of objects weighing 25 pounds or more. Work environment is kept at 67 degrees Fahrenheit and requires wearing long pants and jacket for extended periods.