Tier 2 Support Engineer

Are you an incredible Junior Developer who can work independently? Do you want to be a game-changer in a fast growing startup? WeTravel is the payment platform for travel organizers. WeTravel is built by a passionate and highly diverse team. Combined, we speak 14 languages and have lived in 23 countries. If you like the fintech/travel tech industry and are a proven self-starter, WeTravel might be a great fit for you!

You will be
  • Customer-facing member of the engineering team
  • Working with Tier 1 support team to help solve customer problems
  • Troubleshooting issues and finding the root cause of problems and if possible solve problems without developers' help
  • Working with developers to fix problems our customers are facing

You will be working with
  • Platforms: Ruby / React / NodeJS
  • Databases
  • Extensive (and ever growing) use of Amazon Web Services and Google Cloud Platform

REQUIREMENTS:
  • Excellent English communication skills
  • Proficiency in at least one backend server-side language
  • Object oriented software design and development knowledge
  • Good SQL knowledge
  • Ability to learn new areas of codebase and new tech quickly
  • Able to take part in high-level technical discussions

Preferred Qualifications:
  • Degree in Computer Science, related field, or equivalent work experience
  • Strong sense of ownership, urgency, and drive. Accountable for what you do or what you fail to do
  • Demonstrated abilities driving operational excellence and best practices. Refuse to compromise responsibilities
  • Proficiency in front end technologies (HTML / CSS / JS / JS Frameworks)
  • Maintains positive relationships with other disciplines and stakeholders
  • Experience in writing unit tests

LOCATION:
WeTravel has its European development office in Baku, Azerbaijan. We might also consider qualified candidates from Ukraine. The candidate must be in a European time zone (Azerbaijan, Ukraine, Eastern Europe and Western Europe).

BENEFITS:
WeTravel pays competitive local salaries, including potential for travel to the US and fantastic off-sites with the entire WeTravel team (see https://www.wetravel.com/stories/company-retreat-bali/)


Want to apply later?

Type your email address below to receive a reminder

Apply to Job

ErrorRequired field
ErrorRequired field
ErrorRequired field
Error
insert_drive_file
insert_drive_file
Error