About us:
In the words of Inc Magazine “Web Summit is the largest technology conference in the world”. Forbes says Web Summit is “the best tech conference on the planet”, Bloomberg calls it “Davos for geeks”, Politico “the Olympics of tech”, and the Guardian “Glastonbury for geeks”.
Whatever Web Summit is it wouldn’t be possible without an incredible team of nearly 200 employees, including world class engineers, data scientists, designers, producers, marketers, salespeople and more.
We’ve disrupted an old industry by building incredible software and designing mind-blowing events. We’ve revolutionised how people come together in our world. We started with one event: Web Summit. But now we’re creating category defining events all over the world, from Asia to North America.
We’re just getting started!
About the team:
Imagine working with the world’s best startups on a daily basis? From hardware, IoT and VR to advertising, e-commerce and analytics, our Startup Success team is right in the middle of a vast and vibrant startup community, ensuring a stellar experience before, during and after our events across the globe: Web Summit, Collision and RISE.
We act as dedicated points-of-contact for each and every startup, providing support, guidance and the keys to maximising their potential and business opportunities on offer; from exhibiting, to meeting investors and mentors, to attending talks and other highly curated and targeted events. For Web Summit 2019, as a team, we will support up to 2000 startups from around the world.
What you’ll achieve at Web Summit:
- You’ll foster relationships with many of the world’s greatest and most innovative startups, actively catering for needs and requirements, playing a key role in their event experience before, during and after.
- You’ll act as a point-of-contact for startups and other teams, providing administrative support, collecting attendee information, producing event specific documentation, curating content prior to the event, and ensuring appropriate arrangements (PoC, accommodations, marketing collateral, etc.) are made.
- You’ll liaise with our in-house event producers and designers, supporting event execution and activating stellar startup experience.
- You’ll produce weekly progress updates to plan and escalate any areas for improvement within your team.
- You’ll promote knowledge sharing and cross-team collaboration, and you’ll support other event initiatives on an ad-hoc basis such as recruitment of mentors and judges.
- You’ll work closely with the business intelligence team, monitoring, reviewing and updating attendee database.
Who you are:
- You’re a natural collaborator who excels as part of a large, multi-faceted team working towards stellar startup experience.
- You’re a confident friendly person who loves helping people 121 and at scale, and you certainly don’t lack enthusiasm and positive attitude!
- You can juggle multiple projects at once, providing solutions and optimising workflows within and outside of your direct role.
- You’re a calm person and a problem-solver who thinks on your feet, reacts rapidly to situations, and prioritises workload in a pressurised environment.
- You have a love of both startups/tech and events and have the drive to work in a hard-working and amazingly dedicated team.
- You like to go above and beyond in delivering an exceptional experience to the people you deal with.
Skills and abilities we’re looking for:
- Bachelor’s or Master’s degree with a strong performance.
- Exceptional administrative skills and an ability to meet moving deadlines on multiple projects at a time.
- Prior high volume client/campaign management and/or solid customer support experience.
- Ambition and an ability to work on own initiative to accomplish high volume tasks.
- Exceptional planning and scheduling skills with a sharp eye for detail.
Be healthy, curious and social:
- Stay healthy with our fully subsidised healthcare cover.
- Exercise your mind and body with our free gym membership and yoga.
- Enjoy your own private garden with an orchard, sports equipment, and vegetables right outside your office.
- Enjoy an unlimited supply of fresh fruit, beverages, and cereals.
- Master new skills from those around you, onsite talks and training initiatives.
- Become workmates, not just colleagues, with our active social calendar of company celebrations, trips abroad and sports.