Account Manager

About Vouch:

Business insurance is failing the modern founder. Brokers are selling the same old, bloated policies. At Vouch, we’re fixing insurance for startups and founders with Insurance-as-a-Service; the first comprehensive commercial insurance that integrates with business tools.

Vouch is a new technology-first insurance provider, backed by an eight-figure seed round from world-class investors. Like Stripe for payments, Gusto for payroll and benefits, and Xero for accounting, Vouch aims to create the go-to risk management and business insurance platform for founders and the companies they’re building. 



Role Responsibilities: 
As an early member of the account management team, you will be responsible for ensuring our customers have a great experience through the sales and on-boarding process. This position will help to establish our sales process and will be a key position ensuring all Vouch customers have a great customer experience. 


Job Duties: 

  • Plan and execute daily sales activities
  • Deliver consistent and timely responses, follow-through, and follow-up in response to client requests and issues
  • Cultivate relationships with prospective customers, advising them on risk management as a licensed professional
  • Manage growing accounts, including selling products and advising on risk solutions
  • Manage requests for certificates and endorsements

  • Ensure clients are comfortable with and able to utilize the tools/services available through Vouch platform. 

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