Business Analyst - IT Focus

Job Title: Business Systems Analyst – Intermediate

Under general supervision, formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. With this knowledge, develops or modifies moderately complex information systems. Includes analysis of business and user needs, documenting requirements, and revising existing system logic difficulties as necessary. Guides and advises less-experienced Business Systems Analysts. Competent to work in some phases of systems analysis and considers the business implications of the application of technology to the current business environment.


  • Assess retail industry business processes and gather requirements to create business process documentation/improvements, request for proposals, and functional design specifications
  • Assess business needs and create technical implementation designs
  • Assist with mapping business requirements to ERP and eCommerce API’s
  • Assist with Sales with scoping and positioning prospects
Key Knowledge:

  • Retail industry business processes including:
  • Order Management including Point-of-sale systems
  • Item Management
  • Inventory Management
  • Shipping Methods
  • Accounting Impacts
  • eCommerce industry knowledge including:
  • Web systems integration
  • Order Management
  • Point-of-sales
  • Pricing
  • Discounts
  • Taxes
  • Item Management
  • Item Types (Standard, Matrix, and Kit)
  • Categories
  • Attributes
  • Inventory Management
  • Shipping Methods
  • eCommerce system knowledge for any of the following:
  • Shopify
  • Big Commerce
  • Magento
  • ERP API Knowledge for any of the following ERP applications:
  • Microsoft Dynamics AX or GP or NAV
  • NetSuite
  • Sage
  • Point-of-Sale (POS) System knowledge for any of the following a plus:
  • Lightspeed
  • Revel
  • Working knowledge of XSLT
Experience: 3+ years of related experience required

Job Type: Full-time