Director of People & Talent (Remote-US)

Director of People & Talent (Remote-US)

When we first launched Veterans Advantage in 2001, we created our mission to deliver “greater respect, recognition and rewards for those who serve”. Today, as the voice of the Greater Military Community, we advocate for corporate partners to join us in creating value through connected commerce experiences, military verification, and deal content discovery. We’re driven to deliver outstanding digital experiences, advocacy, and exceptional value for our partners and members. We embark on our mission to recognize all who have served, those who continue to serve, and those who support them, through the creation of A Real Thank You.

Our Culture:

Be growth-minded. Analyze and read everything. Don’t be afraid to ask questions. Never stop learning, whether it’s a skill, a marketplace, about the customer, the industry, the world. Share your knowledge with the team and encourage reflection.

Be empathetic. Recognize your fellow team members’ efforts. Respect different voices. Welcome unique points of view. Strive to understand, not just accept. Remain humble and champion each other.

Be fearlessly creative. Embrace autonomy, an entrepreneurial attitude, and risk-taking. Stand up for your scariest ideas. Disregard the way things have always been done in favor of the better, the bigger, and the downright best ways to get stuff done. Challenge the status quo. Make new things happen.

Be responsible. What you do is part of who you are. Own your decisions. Take action. Don’t set it and forget it. The ball is always in your court. Be accountable. You might not be the best person to fix everything but nothing is ever “not your problem.”

Be honest. Embed trust in everything you do. Work with integrity. Be trusted to do the right thing at the right time.

Be patient. There is no magic bullet. Keep focused on the goal. Resiliency is the key to achieving success one step at a time. Be persistent in achieving results.

The Role is both complex and incredibly simple at the same time. The goal is simple: encourage the best from each individual. 

  • Stay in tune with the general attitudes and feelings of teams and their members
  • Curate and enhance a remote workspace culture
  • Focus on creating a fun and light work environment, yet are able to see the big picture and understand how small actions make up a larger effort
  • Understand what motivates team members and how to encourage the best work possible from talent

Your responsibilities will be
  • Collaborate with the executive team to realize the company’s vision and mission
  • Leverage technology and communications to extend your vision of a remote work culture to teams
  • Develop strategic PeopleOps plans and policies (recruiting, performance management, training, compensation etc.)
  • Assume responsibility of people relations
  • Ensure all procedures comply with legal regulations and practices
  • Host and definite Objective Key Results (OKRs) workflows 
  • Track team member performance using OKRs
  • Enhance and maintain the team member experience through on-boarding and off-boarding workflows
  • Build and maintain a company hiring plan, exploring scenarios, fair compensation, and preservation of runway
  • Define Team Member Roles, perform Recruiting and conduct Interviews
  • Conduct monthly “check-in” with team members and managers
  • Conduct formal Quarterly Reviews and performance goals 
  • Build and maintain a framework for OKRs, KPIs, and Performance Goals. Maintain a centralized repository for team analysis
  • Meet and collaborate with the Executive Team to empower team members and do better together, fostering a rich work environment
  • Identify and develop strategies, services, and activities to support current and future employee experiences
  • Identify and solve for friction points in the employee experience
  • Lead HR programs and employee support
  • Enhance employee continuing education and training programs

Your Qualifications
  • Experience in an ambitious environment
  • Proven excellence in a PeopleOps role
  • Great judgement – deals effectively with paradox; exhibits good instincts, while willing to make tough calls, with some degree of adaptability
  • Ability to successfully work with ambiguity, handle multiple priorities, and identify creative solutions to problems -- leading innovative conversations
  • Demonstrated history of taking initiative, meeting commitments and assisting in the creation of new tools or solutions to achieve results
  • Demonstrated ability to work effectively with all levels of the organization, in a team-oriented environment
  • Detail oriented; keep accurate records, interpret and organize information effectively
  • Training in Organizational Psychology, Behavioral Economics, Human Resource Management, or similar field
  • Deep knowledge of performance management, culture building, recruitment, etc.
  • Track record of using metrics and analytics to make data-informed decisions
  • Knowledge of local, state, and national labor law
  • Strong interpersonal skills
  • Be able to clearly articulate our purpose, mission, vision and goals, and able to motivate others to achieve those goals and be enthusiastically accepted as a leader.
  • Well-organized with excellent leadership qualities
  • Proven management skills with the ability to train, influence and engage direct and indirect reports and peers
  • Strong work ethic and initiative with a very positive attitude
  • Sense of humor, ability to adapt to change, no-job-too-small attitude

Why you should apply:
  • You are passionate about creating an excellent employee experience 
  • You enjoy remote work, taking advantage of the work/life balance and focus to deliver excellent results
  • You enjoy ownership and autonomy in your work
  • You seek opportunities to improve and grow, always learning to do things better

In The First Week You Will
  • Begin on-boarding, welcome!
  • Review Employee Handbook and other PeopleOps Assets 
  • Discover and Learn Productivity Tools and Documentation
  • Meet with TrainingOps for training and Q&A
  • Meet the entire team, and discuss the company’s vision and master roadmap

In The First Month You Will
  • Perform Discovery on the companies current PeopleOps structure and workflows
  • Broken down your responsibilities into initiatives, creating prioritized PeopleOps Roadmap
  • Create an onboarding workflow to create the best experience for new hires 
  • Begin the creation of performance, OKR, and KPI review structures

In The First Three Months You Will
  • Implement structure for performance review and tracking OKRs and KPIs
  • Have a bead on each team member general happiness
  • Have created a workflow and process for quarterly performance reviews 

In The First Six Months You Will:
  • Conducted your first initial rounds of performance reviews
  • Have defined and enhanced workflows around Talent Acquisitions, conducting interviews and hiring
  • Performed on-boarding for new team members
  • Analyzed compensation and benefit strategies

In The First Year You Will
  • Have developed and kept current the company’s Hiring Plan
  • Have a detailed history of team members performance reviews 
  • Streamlined and enhanced the on-boarding/off-boarding process
  • Identified and provided enhancements to communications and workflows in a remote work culture 
  • Transfer your work into publicly facing content around the work environment to assist talent acquisition and company culture

Benefits and opportunities:
  • Collaborate with a small team of passionate individuals in a mission driven culture
  • Make work more enjoyable and meaningful by reimagining the way companies recognize and reward their team members
  • Paid Time Off - 15 paid days off for personal, sick or vacation time. 
  • Holiday Pay - 11 office holidays throughout the year. 
  • Employer Funded Flexible Spending Account (FSA) -for dependent child care or vision and dental coverage.
  • Employer contribution to 401K after one year.
  • Apple OSX Laptop Workstation
  • Wellness and professional development reimbursement
  • Conference reimbursement
  • Access to Training Platforms, we sponsor and provide access to learn! 
  • 100% Employer Paid Healthcare:  Veterans Advantage is proud to offer an extremely competitive high deductible healthcare plan with the entire deductible funded by the employer. Veterans Advantage also pays the full cost of health insurance plan premiums for its employees.

Learn About of Digital Workspace
  • G Suite
  • Slack
  • Atlassian Suite: Jira, Confluence, BitBucket
  • Advanced Calendaring Tools: Calendly + Clockwise
  • Process Automation: Zapier for your Workflows

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