Data Engineer/Analyst (Remote-US)
When we first launched Veterans Advantage in 2001, we created our mission to deliver “greater respect, recognition and rewards for those who serve”. Today, as the voice of the Greater Military Community, we advocate for corporate partners to join us in creating value through connected commerce experiences, military verification, and deal content discovery. We’re driven to deliver outstanding digital experiences, advocacy, and exceptional value for our partners and members. We embark on our mission to recognize all who have served, those who continue to serve, and those who support them, through the creation of A Real Thank You.
Our Culture:
Be growth-minded. Analyze and read everything. Don’t be afraid to ask questions. Never stop learning, whether it’s a skill, a marketplace, about the customer, the industry, the world. Share your knowledge with the team and encourage reflection.
Be empathetic. Recognize your fellow team members’ efforts. Respect different voices. Welcome unique points of view. Strive to understand, not just accept. Remain humble and champion each other.
Be fearlessly creative. Embrace autonomy, an entrepreneurial attitude, and risk-taking. Stand up for your scariest ideas. Disregard the way things have always been done in favor of the better, the bigger, and the downright best ways to get stuff done. Challenge the status quo. Make new things happen.
Be responsible. What you do is part of who you are. Own your decisions. Take action. Don’t set it and forget it. The ball is always in your court. Be accountable. You might not be the best person to fix everything but nothing is ever “not your problem.”
Be honest. Embed trust in everything you do. Work with integrity. Be trusted to do the right thing at the right time.
Be patient. There is no magic bullet. Keep focused on the goal. Resiliency is the key to achieving success one step at a time. Be persistent in achieving results.
The role of Data Engineer/Analyst is all about developing, supporting, and providing insights into customer data. By learning and enhancing the infrastructure that creates this data, you’ll be able to play a key role in developing user facing products that are backed by data. You’ll leverage world-class tooling, specifically Segment.io and Google Cloud to continue to enhance a robust, enterprise grade data infrastructure. You’ll then extend your capabilities to provide products and services to both B2B clients, and users. Taking a holistic approach, you understand the immense value that comes from “good data” and are religious in maintaining and extending data services to all application environments.
Your responsibilities will be:
- Collaborate with the executive team to realize the company’s vision and mission in the context of business and consumer data
- Ensure all procedures comply with legal regulations and practices
- Know the Customer Data Infrastructure (CDI) inside and out
- Extend the CDI to both new sources and destinations, leveraging data across all production applications as both a subscriber and injector
- Be the Stakeholder in leveraging data as a product across both consumer facing and business facing applications
- Document and provide insights into key customer and business metrics, enhancing the data spec to capture missing gaps or provide more context
- Be the primary Stakeholder in the company’s data spec, providing change management and approval of the data spec across the organization
Your Qualifications:
- 3+ Years Experience in Data Engineering and Analysis, planning, developing, testing, and deploying data products and analyzing their results
- BA/BS in Math, Statistics, Economics, Computer Science, Physics, or other quantitative field (advanced degree a plus)
- Strong SQL expertise to develop complex queries is a must
- Experience with statistical analysis (Python and/or R is a plus)
- Experience with Database Engines (Postgres, BigQuery, Firestore a plus)
- Experience with Google Data Studio, and/or Looker or similar reporting tool
- Experience with web analytics tools, such as Google Analytics and Mixpanel preferred
- Demonstrated skills and experience in finding, investigating, and resolving data quality issues
- Ability to bring new ideas and promote process improvement
- Experience with Git, bringing change management to scripts/code/infrastructure
- Requires high proficiency in both written and verbal. Most communication involves technical/specific terminology, logical development of arguments or processes and requires clarity of expression
- Knowledge in web design concerning BI and Analytical dashboards
- Experience in an ambitious environment
- Great judgement – deals effectively with paradox; exhibits good instincts, while willing to make tough calls, with some degree of adaptability
- Detail oriented; keep accurate records, interpret and organize information effectively
- Track record of using metrics and analytics to make data-informed decisions
- Strong interpersonal skills
- Be able to clearly articulate our purpose, mission, vision and goals, and able to motivate others to achieve those goals and be enthusiastically accepted as a leader.
- Strong work ethic and initiative with a very positive attitude
- Sense of humor, ability to adapt to change, no-job-too-small attitude
Why you should apply:
- You dream of utilizing a world class customer data infrastructure and cloud services to build data-driven products and insights. Removed of legacy infrastructure and tech debt there is an opportunity to utilize the wealth of data and resources to build data backed products that reveal value to the customer and insights on how we can provide more value. You thrive in an environment that is collaborative and breaths autonomy. With Engineering resources at your disposal, you’ll have a chance to utilize data and infrastructure to have an impact of military communities.
In The First Week You Will:
- Welcome aboard! We’ll begin your onboarding
- Provisioned laptop, and get access to the stack
- Meet with teams to discuss initiatives, business landscape, and tools
- Review product, data, and marketing documentation
In The First Month You Will:
- Begin learning our data spec, setting up sandboxes for exploration
- Begin making queries to explore the dataset
- Begin project planning to export data to other services for proof of concepts
- Learn the intricacies of our Customer Data Infrastructure, Segment.io
In The First Three Months You Will:
- Have learned our data spec, made enhancements, and resolved potential violations
- Documented roadmap for improving our infrastructure and data-backed projects
- Started roadmapping enhancements to our infrastructure for consuming new application data streams
In The First Six Months You Will:
- Build Proof of Concept Data Pipelines utilizing machine learning models on Google Cloud
- Continue to refine analytics, insights, and documentation supporting user generated data
In The First Year You Will:
- Introduce new data sources into our data infrastructure, bringing value to the user through data-backed products
- Completed comprehensive documentation on DataOps workflows, processes, opportunities, and roadmaps
Benefits and opportunities:
- Collaborate with a small team of passionate individuals in a mission driven culture
- Make work more enjoyable and meaningful by reimagining the way companies recognize and reward their team members
- Paid Time Off - 15 paid days off for personal, sick or vacation time.
- Holiday Pay - 11 office holidays throughout the year.
- Employer Funded Flexible Spending Account (FSA) -for dependent child care or vision and dental coverage.
- Employer contribution to 401K after one year.
- Apple OSX Laptop Workstation
- Wellness and professional development reimbursement
- Conference reimbursement
- Access to Training Platforms, we sponsor and provide access to learn!
- 100% Employer Paid Healthcare: Veterans Advantage is proud to offer an extremely competitive high deductible healthcare plan with the entire deductible funded by the employer. Veterans Advantage also pays the full cost of health insurance plan premiums for its employees.
Learn about our digital workspace:
- G Suite
- Slack
- Atlassian Suite: Jira, Confluence, BitBucket
- Advanced Calendaring Tools: Calendly + Clockwise
- Process Automation: Zapier for your Workflows