The ophthalmic assistant performs patient workups, preliminary tests and diagnostics in accordance with protocol. They ensure thorough patient education, facilitate efficient patient flow, medical records, coordinate surgery schedules and potential conflicts. The ophthalmic assistant communicates with OD/MD as indicated. They triage patient phone calls, answer questions and resolve concerns as directed to achieve patient satisfaction. The ideal candidate will have a strong desire to provide excellent customer service to patients and family members, be detail oriented and have the ability to be flexible and prioritize.