Sales Executive - Inbound Retention £22,000 plus uncapped OTE

Role title: Telesales inbound advisor (Call Centre)
Salary: £22,000 (£30,000 OTE)
Hours: 40 hours per week
Location: Colindale, London

Want a sneak peak into what it’s like to work for us? 

Sales Exec
We are looking for a confident Sales individual to join our experienced dynamic team. You’ll need to
be a people person, with great customer service skills and experience of working in a contact
centre/telephone-based sales role.

On a day-to-day basis you will help our customers get as much value from their Utility Warehouse
account as possible by explaining the different products and services that we offer.
This is an excellent opportunity for an sales driven and money motivated individual, with previous
experience, who has the desire to succeed.

 Making outbound and receiving inbound calls from potential customers
 Up selling our products and services
 Building rapport both internally and externally
 Liaise with other team members and colleagues
 Network across all areas of the business


 Ambition – you’ll be working towards a bonus of up to £700 per month and you’ll need to be
ambitious to achieve this
 To be proactive – you’ll be looking to identify opportunities to find out if they have a need
for any of the other services Utility Warehouse offer
 Passion –   You will have a passion for hitting targets
 Drive – you’ll be speaking to people who haven’t been a customer of Utility Warehouse
before and you’ll be explaining the benefits of our ‘one stop shop’ solution for all the major
household utilities
 Sales experience is preferred

You’ll also benefit from:

 25 days holiday (plus bank holidays)
 Staff discount
 Share options
 Annual bonus
 Annual salary review
 Subsidised canteen, chill out areas and a very active social calendar
 Movie night screening in our auditorium
 Free parking

Working Hours

Working week is 40 hours per week across 5 days between Monday to Saturday. You’ll need to be
able to work every Saturday for the first 4 months.

About us
You can leave corporate jargon at the door here at Utility Warehouse and just be yourself. If you
want to join a business and team that celebrates you being your best self, then we could be just
what you are looking for too!
 We’re the UKs only fully integrated utility services provider – covering both the
communications and energy markets. 
 You may not have heard of us though, because we don’t waste money on expensive
advertising. Instead, our growth has been fuelled by word of mouth recommendations. 
 And it works – we now have over 600,000 customers, 40,000 Partners and a team of 1,000+
at our NHQ. 
 We’re passionate about delivering excellent customer service and this is a passion that runs
right thru the company.
 That’s why we’ve won so may awards – including the Which? Best Utility Supplier of the Year
2018 award.
 Our stunning, modern NHQ is in Colindale, NW London, and is easily to get to by tube, bus or
Our culture is very HUMAN – We embrace both diversity and inclusivity. So, we’ve built a culture
where everyone counts – one where you’ll feel valued and respected.

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