Business Intelligence Analyst

Would you like to build your career in one of the UK's fastest growing companies? We pride ourselves on delivering award-winning customer service. If you take pride in what you do – come and join us!

About the role
UW Home Services - part of Utility Warehouse - provide smart meter installation and maintenance services to Utility Warehouse energy customers.

We are looking to recruit a Business Intelligence Analyst to support all departments with data quality management and how to interpret the data.

The main responsibilities include (but are not limited to):
  • Creating and maintaining database solutions, such as data warehouse
  • Collaborating regularly with various teams, including external stakeholders, to discuss reporting requirements
  • Developing and utilising dashboards effectively
  • Making data-driven decisions and recommendations
  • Articulately and concisely explaining the implications of complex data.

About you
We are looking for a driven individual who really cares about the service delivered to their customers, who offers great enthusiasm and who welcomes and adapts to business change in a positive manner. 

What we’re looking for in the successful candidate is:
  • Excellent time management
  • Good at managing own workload
  • Works on own initiative
  • Deep understanding of the nature of the data collected and how to engage viewers
  • Experience in working with and building database structures, creating reports and providing deep insight
  • Desirable knowledge in ETL, SQL, C#, Power BI, Python, PowerShell  

You will enjoy a challenge. And enjoy being part of a close-knit team. You will also need to be a great communicator, able to work well with others in order to achieve outstanding results.

Applicants must be eligible to live and work in the UK 

What we offer
As a FTSE 250 company we offer stability and career progression. Unlike other large companies however, we continue to have a welcoming, family feel. That’s probably why lots of the team who joined us from the beginning are still here.

Your salary band will be £30,000-£35,000. And you’ll be able to earn bonuses too. You’ll also benefit from 25 days holiday (plus bank holidays), free parking, an annual salary review, a contributor pension scheme, staff discounts and much more!

Be Yourself
We embrace both diversity and inclusivity. So, we’ve built a culture where everyone counts – one where you’ll feel valued and respected.

About us
  • We’re the UK's only fully integrated utility services provider – covering both the communications and energy markets.
  • You may not have heard of us though, because we don’t waste money on expensive advertising. Instead, our growth has been fuelled by 'word of mouth' recommendations.
  • And it works – we now have over 600,000 customers, 40,000 Partners and a team of 1,000+ at our NHQ in London.
  • We’re passionate about delivering excellent customer service and this is a passion that runs right through the company.
  • That’s why we’ve won so may awards – including the Which? Best Utility Supplier of the Year 2018 award.
  • UW Home Services is based in Bolton, Greater Manchester, just off the M61 motorway and can easily be accessed via a short commute from the Greater Manchester & Lancashire regions.

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