Accounts Payable/Receivable Supervisor

Company Description
UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands. With UserTesting, product teams, marketers, digital and customer experience executives confidently and quickly create the right experiences for all target audiences, increasing brand loyalty and revenue. UserTesting has over 1,200 subscription customers, including 48 of the top 100 brands in the world, and has delivered human insights to over 35,000 companies to-date. 

Founded in 2007 and backed by Accel and OpenView, UserTesting is headquartered in San Francisco with offices in Atlanta and Edinburgh. To learn more, visit www.usertesting.com.


The Role
As an Accounts Payable/Accounts Receivable Supervisor on the UT team, you will be responsible for managing the company’s full AP & AR processes and functions. The role will play an important part in UT’s success as we establish improved processes and enhance systems across all accounting functions. 

Responsibilities:
  • Directly oversee the AP/AR daily activities and assist AP/AR Specialists with any issues
  • Develops advanced knowledge of processes and establishes self as a subject matter expert
  • Create and maintain documentation of processes, ensuring consistent & scalable processes are in place with effective internal controls 
  • Perform highly detailed review of vendor invoices and supporting documentation, including purchase orders and contractual agreements
  • Manage vendor payment process to ensure payments are made on time
  • Proactively investigate and resolve payment issues and vendor/customer inquiries
  • Coordinate and review of daily/weekly/monthly customer invoices
  • Review accounts receivable aging reports and ensure timely collection of funds
  • Make recommendations to improve quality of invoicing and collection procedures
  • Collaborate closely with sales organization regarding customer account issues
  • Perform staff development and provide constructive feedback for growth
  • Represent the accounting department with a high degree of professionalism
  • Assist during audits with data collection, worksheet preparation and addressing audit concerns
  • Actively participate in special projects to improve processes and systems that facilitate User Testing growth

What You Bring:
  • 5+ years of demonstrated experience working with accounts receivable and accounts payable in a B2B or SaaS company
  • 3+ years of previous management experience 
  • Experience providing reporting for management forecasting & decision making
  • Mastery of systems; experience with Intacct & Salesforce highly preferred
  • Superb attention to detail
  • Resourcefulness and eagerness to learn
  • Ability to self-manage multiple priorities
  • Superior communication skills, verbal and written
  • Ability to positively motivate others and develop team skills


Additional Information
Besides a great work environment and the opportunity to change the world, we offer competitive salary, benefits, plenty of perks, as well as stock options.

Learn more about what it’s like to work at UserTesting at: https://www.usertesting.com/about-us/jobs

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