The Associate UX Researcher works with customers and other researchers to conduct, analyze, and report critical insights based on user-centered research. They will learn and apply a wide variety of methods to discern what design approaches work, customer expectations, and other information customers need to create and improve digital products.
Researchers will typically work on 3-4 projects at different stages at the same time and will be provided with on-the-job training and mentorship to develop and hone their skills.
- Develop and maintain in-depth knowledge of commonly used research methodologies and data analysis techniques.
- Plan and execute studies to learn user preferences, attitudes, behaviors, and feedback in collaboration with customers.
- Write reports including findings and recommendations that drive user discovery and future design improvements.
- Experience with a variety of user-centered research tools and methods, ideally in running a variety of qualitative and quantitative studies.
- Solid written and verbal communication.
- Technology-savvy and personable.
- Ability to synthesize and distill large amounts of qualitative data to surface meaningful information.
- Detail-oriented, able to learn quickly and adapt to a fast-paced and highly interactive environment.
- Bachelor’s/Master’s degree in behavioral science or closely related discipline. These fields may include but are not limited to Human-Computer Interaction, Psychology, Sociology, Interface Design, or Computer Science.
- At least 5 years or relevant experience in Human Factors as a UX Researcher, Analyst, or similar role in a professional or consulting environment.