Prinicpal UX Researcher (8 month contract)

Role Description
The Associate UX Researcher works with customers and other researchers to conduct, analyze, and report critical insights based on user-centered research. They will learn and apply a wide variety of methods to discern what design approaches work, customer expectations, and other information customers need to create and improve digital products.

Researchers will typically work on 3-4 projects at different stages at the same time and will be provided with on-the-job training and mentorship to develop and hone their skills.

Responsibilities
  • Develop and maintain in-depth knowledge of commonly used  research methodologies and data analysis techniques.
  • Plan and execute studies to learn user preferences, attitudes, behaviors, and feedback in collaboration with customers.
  • Write reports including findings and recommendations that drive user discovery and future design improvements.
 
Skills
  • Experience with a variety of user-centered research tools and methods, ideally in running a variety of qualitative and quantitative studies.
  • Solid written and verbal communication.
  • Technology-savvy and personable.
  • Ability to synthesize and distill large amounts of qualitative data to surface meaningful information.
  • Detail-oriented, able to learn quickly and adapt to a fast-paced and highly interactive environment.

Qualifications
  • Bachelor’s/Master’s degree in behavioral science or closely related discipline. These fields may include but are not limited to Human-Computer Interaction, Psychology, Sociology, Interface Design, or Computer Science.
  • At least 5 years or relevant experience in Human Factors as a UX Researcher, Analyst, or similar role in a professional or consulting environment.

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