Housekeeping Attendant/GRA

We are a limited-service 81 room property located in North Las Vegas looking to have an energetic and motivated individual join our team. At least 1 year of the prior hotel experience is preferred along with a passion for hospitality, a willingness to learn, and a flexible schedule. The houseman is responsible for upholding the company's cleanliness standards of all guest rooms and common areas located in the hotel. He/she is to report directly to the Housekeeping Supervisor.

Job responsibilities include, but are not limited to:

  • Change and replace all bed linens and towels
  • Sanitize and clean all restrooms
  • Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture
  • Vacuum/mop all floors
  • Restock all room amenities
  • Assure all rooms are set up to company standards
  • Cleans and maintains personal workstation by properly stocking it sheets, towels, amenities, etc.
Guest Service

  • Offer guests assistance whenever possible
  • Responsible for resolving escalated customer relations issues
  • Answers inquiries pertaining to hotel policies and services
  • Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations
  • Responsible for positively representing and promoting the property
  • Ensures systems and procedures are in place and followed for guest safety and security
Other duties as assigned

  • Completed daily housekeeping report
  • Informs the Executive Housekeeper or Front Desk staff when rooms are ready for new customers
  • Reports any maintenance, security, or safety issues to the appropriate staff
Skills, educational background, and experience

  • High School Diploma, GED, or equivalent years of relevant work experience required
  • Previous housekeeping experience highly preferred
  • Ability to efficiently work under time constraints
  • Superior customer service skills
  • Ability to work with cleaning chemicals
  • Must be able to lift, push, and pull 25-50 pounds frequently
  • Able to work a flexible schedule

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