Direct the Sales Engineering efforts, leading technical resources to assist the Sales team in winning new customers and maximizing revenue
Participate in sales calls and prospect meetings, providing product demonstrations in person and via Zoom/Google Hangouts, and working with prospects at both a technical and business level to show how UnifyID solutions create value through user experience and enhanced security
Partner closely with Sales to ensure customer happiness
Build, grow, and manage a team of Sales Engineers
Participate as a technical resource at trade shows and conferences, when needed
Ensure successful on-site product evaluations and post-sale installations when necessary
Participate in issue triage and prioritization efforts with sales, customer success, product and engineering
Periodically respond to high-priority issues outside business hours
Ability to work cross-functionally in a high-growth environment with attention to detail and a positive attitude
Qualifications:
Possess a solid understanding of web applications, mobile, and security environments
Minimum 5 years of experience working with customers in a pre-sales or post-sales technical role
Outstanding skills presenting to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos
Excellent time management, multi-tasking, and prioritization skills
Excellent written, oral communication and strong interpersonal, organizational and presentation skills
Creative problem solving skills, you won't be using a playbook you'll be helping write one
Ability to travel throughout the US region frequently