You’ll manage a diverse team of Field Technicians. And you’ll be pushing your team and yourself to find ways to improve business results every day.
- Leading, motivating, developing and coaching your Field Technicians.
- Developing action plans to mitigate service issues.
- Proactively collaborating with labor/union.
- Removing barriers and solving problems to help your team be productive.
What we’re looking for...
You’re organized, motivated, and detail oriented, and known for your sound judgment. Solving problems creatively and constantly looking for ways to improve processes are some of your strengths. You’re comfortable holding people accountable for their performance and their adherence to policy, and you’re able to inspire and engage diverse groups to do their best work.
You'll need to have:
- Four or more years of work telecom installation experience.
- Availability to work extended hours when necessary, including weekends and after hours and on call as required for the needs of the business.
- Valid driver’s license.
- Vast Knowledge of Ericsson L600 Hardware and technology
Even better if you have:
- Four or more years of knowledge of installation and maintenance on L600 Equipment
- Supervisory experience in a field operations environment.
- Experience in administering processes and policies as they relate to: safety, attendance, performance work rules and code of conduct.
- Experience with communication systems and tools.
- Experience with MS Word, Excel & Outlook.
- Experience providing training, feedback and motivation to employees.
- Strong organizational, time-priority management and results-driven leadership skills.
- Experience with outside construction, electronics and placing/splicing copper/fiber.
Positions are located in NY, NJ, PA, MA, and NC