Nurse Advocate

What is Trusted Health?

Trusted Health is helping people everywhere get the care they deserve by rethinking the way healthcare professionals connect with caregiving facilities around the globe.

Digital labor marketplaces are just beginning to emerge in healthcare and you’ll join a uniquely experienced team (from Hired, LinkedIn, Google, Entelo, Samsara, Netflix, UCSF Medical Center, Penn Medicine, Texas Children’s Hospital) with ample funding, top-tier investors & advisors, and ambitions to become the market leader in the space.

What we’re looking for:

We are looking for our next Nurse Advocate to be based in our headquarters in San Francisco! In this role, you’ll play a fundamental role in crafting the Candidate experience - from the moment they discover Trusted Health to being matched to opportunities, to submittal, placement, on-boarding, and retention of the nurse. Our motto is “nurses first.” Nurse Advocates are Trusted Health’s own eyes and ears, working closely with our users to ensure trust, transparency, and their input and perspective is incorporated into every aspect of our product, process, systems, and design.

Your responsibilities:

  • You’ll help nurses understand how we do things differently at Trusted Health and complement the technology to help them connect to jobs in an efficient and transparent manner.
  • You’ll help us rethink the way things are done today by refining and executing on our end-to-end nurse experience, from the nurse’s first contact to the end of their next job.
  • You’ll help define best-in-class digital sourcing strategies and ultimately optimize towards automated matchmaking of a job and nurse.
  • You’ll execute and refine a front-to-back hiring and on-boarding process for the nurse and hospital, from submitting, interviewing, and receiving an offer to contracts, compliance, and active nurse needs.
  • You’ll optimize the continuous employment of Trusted Nurses through the Trusted Nurse experience and retention program.
  • You’ll be our eyes and ears, working closely with our users and ensuring that their input and perspective is incorporated into everything we do, from product and process to systems and design.
  • You’ll help us constantly improve---everything---and provide a user-first perspective to our product team to help us grow and provide an even better experience to every nurse everywhere.

Who you are

Passionate about nursing, innovation, and improving processes. You’ve loved clinical care and bedside nursing but are looking for your next challenge or step in your career. You are sick of the lack of technology and resources in healthcare delivery, especially nursing, and want to change the way nurses work, are perceived, and manage their own careers. You understand the challenges and opportunities that nurses face and are excited to help build and promote new solutions. You understand the inefficiencies the come with the profession and are excited to rid of them. 

Tech-savvy. You like to create efficiencies with technology, you’ve hacked together your own systems to create efficiencies in your own daily operating rhythm. You’re comfortable with new software programs and you’re excited to dive into new technology. 

Fast learner. Ok, so maybe you haven't ever dipped your toes in the healthcare staffing or technology space, but you’re excited about picking up new things and you think learning curves are more like runways. You’re a self-starter and if provided with the right direction you’ll figure out how to get to the destination. 

Self-motivated. Working for an early stage startup is exciting to you and you thrive when there is a little bit of ambiguity in the air. You understand that getting started is always the first step in and don’t hesitate to do so. You thrive in fast-paced environments, feed off growth, and are motivated by the energy of others. You don’t wait for direction, you seize opportunity and want to be on a team that thinks the same way.  

People focused. You’re passionate about helping others. You have an uncanny ability to build trust, credibility and understand skills, goals and interests with nurses, nurse managers and stakeholders within the healthcare area.

Organized. You like to bring order to the world around you. You enjoy building systems and processes to make things streamlined and efficient.  

Curious. You like to read, listen, and consume what is going on in the world around you. You’re always seeking new information, technology, and ideas. You keep your finger on the pulse of nursing, healthcare & technology. You're excited by learning and sharing the latest information and figuring out how to apply what you’ve learned to both your profession and daily life.

Perks & Benefits

  • The opportunity to get in on the ground floor of a well-funded company that’s primed for rapid growth and expansion.
  • Working directly with a world class team of clinicians, engineers, designers, marketers, and entrepreneurs. 
  • Stock options and competitive compensation package.
  • Paid vacation & sick time and flexible work hours.
  • Employer paid health insurance, vision, and dental.

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