Job Description
Position Overview:
TrustArc is seeking a Senior Manager of Sales Operations & Strategy to help build and support a highly productive sales organization utilizing all of the cutting edge Sales tools & processes for lead generation, lead management, CRM, etc. This high visibility position reports to the SVP of Sales and will work closely with the Marketing and Finance teams driving sales productivity, forecasting, analytics, and modeling. The ideal candidate will thrive in our fast-paced, results-driven, start-up culture and will have a passion to win.
Responsibilities:
- Work closely with SVP of Sales on the development and execution of incentive compensation plans
- Generate weekly forecast and metric reports and provide analysis for sales and marketing leadership. Establish high levels of quality, accuracy, and process consistency.
- Setup, maintain and modify sales territories and provide a comprehensive analysis of territory alignment decisions
- Assist in all facets of sales planning, including headcount, quota plan, territory plan, and Go-To-Market strategies.
- Create, administer, and enforce CRM data quality (and compliance) policies
- Build handoff processes across each Go-to-Market function (Pre to post sales) to ensure efficiency across functions (e.g account scoring, lead routing, post-sales account/opportunity hygiene etc.)
- Support integrations with external tools including Data providers (e.g LeanData), Sales Engagement (e.g Salesloft/Outreach), Partner Management (e.g. Impartner), Marketing (e.g Marketo, Google Analytics), Business Intelligence (e.g Domo)
- Own the full-cycle administration of SFDC instance from entering/cleaning data to creating processes/ workflows, automation, and custom objects
- Conduct sales analysis to help sales hit the target and scale: pipeline analysis, Win/Loss analysis of the deals, Account potential analysis, etc.
- Process Optimization. Proactive identification of opportunities for process improvement. Assist sales management in understanding and resolving process bottlenecks and inconsistencies towards operational excellence. Anticipate challenges and scale processes, technology and team to support the growth of the sales team over the next 1-2 years
- Bring the latest trends and innovations in the Sales Ops community to the company and educate the teams
- Provide thought leadership, promote and implement best-in-class sales ops model in strong collaboration with Finance, Marketing, and Business Operations.
About Us
TrustArc powers privacy compliance and risk management with integrated technology, consulting and TRUSTe certification solutions – addressing all phases of privacy program management. Our new name, TrustArc, reflects our evolution from a certification company into a global provider of technology powered privacy compliance and risk management solutions. The foundation for our solutions is the TrustArc Privacy Platform which provides a flexible, scalable, and secure way to manage privacy. Our technology platform, fortified through six years of operating experience across a wide range of industries and client use cases, along with our services, leverage deep privacy expertise and proven methodologies which we have continuously enhanced through thousands of client projects over the past two decades. Headquartered in San Francisco, and backed by a global team, we help over 1,000 clients worldwide demonstrate compliance, minimize risk, and build trust.
What makes working here so great?
Conveniently located above a BART station and right next to a major mall and countless amazing restaurants, TrustArc thrives in an exciting location. At TrustArc, you’ll enjoy regular catered lunches, endless snacks, a culture focused on learning/growth, giving back, healthy activities, and fun! We have regular events like themed happy hours and an annual Giants game as well as learning events and other opportunities to engage in a dynamic, emerging industry.