Truework’s mission is to become the system of record for verified professional information.
As the Director of Operations, you will lead and grow our product fulfillment and delivery as we scale the product to millions of customers. Our verification platform relies on an efficient operations group, using best-in-class leverage to deliver an industry leading product. We are looking for a leader to take ownership of the growth and development of this team and technology.
In this role, you will work directly with product and engineering leadership to create systems and workflows that give our internal operators the leverage they need to deliver verifications quickly and securely. You will build and execute on our organizational strategy and technology from the ground up.
In particular you will:
- Plan, build, and implement operational technology and people scaling to meet anticipated demand.
- Deliver strategies for commercial revenue expansion.
- Help grow and develop an efficient, motivated, and friendly team of operators.
- Deliver organizational frameworks and playbooks to support a fast growing team.
You may be a fit for this role if you:
- Love building complex operational systems.
- Couple data-driven decision making with strong intuition.
- Are an excellent communicator who puts people first.
- Value intellectual curiosity and foster a willingness to fail in pursuit of success.
- 5+ years as a leader at a high-growth technology company.