Compromised data privacy has led to an increase in identity theft, fraud and financial losses totaling in the billions of dollars. At Truework, we are hyper-focused on building products that enable employee's to regain control over how their personal information is shared during high-impact life events. Our integrated backend platform helps HR teams save time by automating employment and income verifications associated with mortgages, personal loans, rental applications and changing jobs. Our employee-first approach prevents identity fraud and protects employees and companies alike from crippling data breaches.
As an Operations Specialist at Truework, you will play a key role in helping us deliver our verification product to our customers on a daily basis. Our operations team sits between our customers and back-end platform, playing a critical role in delivering a best-in-class experience to the hundreds of thousands of unique users our product and web application serves each month.
We are looking for motivated and independent thinkers with a strong interest in creating a culture of operational excellence. We value tenacious ambition and curiosity.
Additional Responsibilities will include:
- Help Truework verify individuals' income and/or employment in a timely manner
- Help manage the pipeline of inbound verification inquiries
- Organize and keep track of internal procedures to facilitate scale
- Work with leadership to identify operational opportunities and define guidelines for execution
You may be a fit for this role if you:
- Have experience in Human Resources (HR), Loan Processing, or have a familiarity with the income/employment verification process
- Are highly disciplined, organized, and can juggle multiple moving pieces and details at once
- Love thinking about process and how to improve it
- Hold yourself to a high bar when it comes down to organization and efficiency.
- Thrive in a fast paced, collaborative environment.
- Prioritize security in your personal and professional lives. We handle sensitive personal data and put security above all else when making critical business decisions.