Dental Patient Service Coordinator

Overview:

Dental Clinic located in South Jordan, Utah is seeking a Dental Patient Services Coordinator. As a critical member of our team, demeanor and confidentiality is a crucial aspect of this position. This person will be an important member of our team and must be willing to perform a wide breadth of activities.

We are looking for a fun, positive person who is detail oriented and can multi-task with great energy. Previous dental billing experience and thorough knowledge of axiUm Academic dental software is required. There is a tremendous opportunity for growth in our company.

Essential Functions - Duties & Responsibilities:

  • Communicate effectively with dental patients to review financial obligations.
  • Examine and verify the documentations of new incoming patients and get a breakdown of insurance coverage.
  • Answer incoming calls and responded in a professional and courteous manner.
  • Schedule patient appointments
  • Maintain an organized filing system with the correct up to date dental and medical history.
  • Review delinquent accounts and send appropriate correspondence.
  • Receive and review EOB's and ERA's.
  • Resolve accounts in software based on EOB's and ERA's received.
  • Review EOB's and ERA"S for correct payment.
  • Appeal Claims that have been paid incorrectly.
  • Check on outstanding claims.
  • Ensure security and confidentiality of data and office technology.
  • Perform additional daily tasks and/or special projects as necessary.

Qualifications:
  • Previous experience with axiUm Academic dental software.
  • Excellent interpersonal skills.
  • Attention to accuracy and detail in all aspects of responsibilities.
  • Excellent ability to multitask, or excel in a fast paced environment.
  • The ability to manage priorities and focus on completing tasks efficiently and within allotted time frames.
  • Experience performing research utilizing the Internet.
  • Excellent organizational skills.
  • Experience implementing and managing organizational protocols.
  • The ability to follow directions, sometimes from multiple sources, and determine priorities.
  • Bilingual a big plus.
If you excel in the above requirements, please submit your resume with a brief cover letter and salary history for consideration.

Job Type: Full-time
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