Junior Tech Support Trimble Cloud Core Platform

Trimble is recruiting for a Technical Support Representative to fill an opportunity in the Westminster, CO office.
 
Job Summary:
The Technical Support Representative provides prompt assistance to internal Trimble teams relating to product information and technical support. Success in this position involves timely thoughtful communication. 
 
Key Responsibilities:
Provide fast and efficient customer service to internal Trimble teams.
Create technical notes and documentation on teams workflows and processes
Work closely with various product and engineering teams for technical support escalations and product issues
Other duties as assigned


Skills & Experience Required:
Strong troubleshooting and analytical skills
Capable of working independently and in a team-based environment
Computer literacy and competency
Effective decision-making, planning, communication, and collaborative problem solving
Excellent written and verbal communication skills
Must be fluent in English with the ability to articulate thoughts verbally and in written form 
Potential for nontraditional work hours
Familiarity with FreshService a plus
Associate’s degree or higher preferred


Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety and sustainability. From purpose built products to enterprise lifecycle solutions, Trimble software, hardware and services are transforming a broad range of industries such as agriculture, construction, geospatial and transportation and logistics.

Trimble is proud to be an Equal Opportunity and Affirmative Action Employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected factor. EOE/M/F/V/D

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 #supportservice 

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