Planning Officer Germany/Poland

Planning Officer (German-Dutch)
The Trimble Transport and Logistics business unit, of which the operational and development teams are located in Ieper and Leuven, is looking for a Planning Officer to join our Planning Department in Ieper, Belgium.
As a Planning Officer, you will be responsible for providing general administrative support to our Planning Department. You are the key person between our customers and our installation service and you strive for optimal and efficient planning of interventions at our customers.

Key aspects of your daily work are:
  • You manage appointments for installations of our on-board computers
  • You draw up tenders for service and installation parts of our products
  • You take care of the administrative follow-up and invoicing of interventions regarding to customers and installers
  • You monitor the return flow of broken devices
  • You answer incoming calls for the Planning Department
  • You answer customer’s questions in a clear way
  • You will be reporting to the Planning Teamleader

Profile
  • You have an Bachelor-level education
  • 3-5 years previous job experience with customer service or sales support
  • Truck & transport or telecom experience is an advantage
  • Excellent telephone skills and computer knowledge
  • You have administrative and planning skills
  • You are customer-oriented and can handle problems in a diplomatic manner
  • You are quick and efficient, stress-resistant
  • Organizing and planning is your passion, you like to multitask, are flexible when priorities changes
  • You work towards goals, showing initiative, commitment and perseverance
  • A very good knowledge of German, Dutch, English is essential
  • You are present every day from Monday until Friday (full time), but you are prepared to
be flexible in cooperation with your colleagues, in order to staff our Planning Department continuously.

About Trimble Transport & Logistics

We are a division of Trimble, whose positioning solutions are used in over 100 countries and in diverse lines of business, ranging from Agriculture, Construction and Surveying to Fleet Management, Public Safety and Consumer Applications. At Trimble, employee satisfaction goes hand in hand with customer satisfaction. Our goal is to build strong relationships that create a robust company and a profitable future. Position yourself with an innovative leader and position yourself for success! 
We offer you a career within an innovative leader in telematics solutions, Trimble Transport & Logistics is the leading provider of advanced transport management solutions that maximize productivity and enhance profitability for our customers. We are an exciting, entrepreneurial company, with a history of exceptional growth coupled with an adisciplined and strategic focus on being the best.

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