The Wireless Center is one of the largest Verizon Premium Retailers on the East Coast.
We are looking for energetic and enthusiastic people to work in a dynamic and creative environment where interpersonal, communication, operational and administrative skills will ensure success. If you have a strong customer focus and can perform at a consistently high level in retail sales, come join our team.
As a Wireless Sales Representative, you will help to build business and develop a good reputation of your store by providing attentive, helpful, and friendly service to create raving Verizon fans. Also you will be responsible for creating and maintaining a continuous relationship with customers after the point of sale by following up with them on a regular basis.
Your specific duties as a Wireless Sales Representative will include:
Meeting or exceeding all assigned sales and performance goals
Selling Verizon Wireless products and services
Engaging in discussion with customers, asking questions and listening intently in order to make the best recommendations for their wireless needs
Following up with customers through the use of thank you cards, phone calls, etc. in order to ensure satisfaction
Building relationships with customers, developing opportunities to cross sell other products and getting repeat business and referrals from customers
Handling all customer service issues in a timely and professional manner
Remaining flexible in your schedule in order to work with other stores in the local area as needed
Assisting in other tasks as assigned
JOB REQUIREMENTS
As a Wireless Sales Representative, you must be personable, self-motivated and aggressively driven to succeed, with a commitment to create the best possible experience for our customers. This will require that you display a positive and enthusiastic personality as well as a willingness to learn about Verizon Wireless products and services. Important skills include excellent verbal and written communication, time-management, and organization.
Successful Wireless Sales Representatives have previously worked in a variety of customer service positions providing a range of products and services, including electronics, clothing, gym memberships, rental cars, furniture, insurance, wireless products.