Bartender

OTHERWORLD, the world's most immersive virtual reality arcade, bar and kitchen, seeks a team of dimension-hoppers to help transport London's citizens to a parallel universe. Opening in Haggerston in April 2019, OTHERWORLD pairs unique 'immersion room' technology with a hand-picked selection of craft drinks and a pan-Pacific food menu from Lord of Poké. We are a London Living Wage employer.

The Role: Healer
Our guests are travelling into the Otherworld and need refreshments before and after their journey. As a Healer, you will provide them a range of exciting beverages and elixirs which inspires their senses and replenishes them after an energetic trip to an alternate reality.

As a bartender, customer service is second nature. You are passionate about giving people a great experience and the quality of the beverages you serve. You will make their voyage into virtual reality a memorable one. You will inspire your team, forge great relationships and help the management team to make Otherworld the greatest retreat for world-weary Londoners.

As a Healer, you will:

Day-to-Day
  • Deliver consistently high standards of drinks service and creation, embodying the Otherworld's utopian values;
  • Handle credit and payments in accordance with company policies and procedures;
  • Lead a culture of excellence by learning and helping to improve the Corporation's service procedures;
  • Use Dream Corporation IT effectively, including The Good Till (EPOS), Deputy, PDQs and Trail;
  • Strive to keep guests immersed by embracing your character as a member of The Dream Corporation;
  • Support floor staff and team where needed.

General
  • Cultivate and maintain strong industry and customer relationships;
  • Stay abreast of new developments and approaches within the hospitality and consumer technology industries;
  • Maintain excellent product and cocktail knowledge and practice.

Learning & Development
  • Attend in-person training sessions and complete online training assignments organised by the leadership team;
  • Curate a monthly training session on a topic of your choosing working with or in rotation with other members of staff;
  • Attend and contribute to regular professional development sessions to support your and the business's performance and learning;
  • Identify ways in which the Food & Beverage team could improve and share constructive suggestions. 

Health & Safety
  • Ensure all company health & safety procedures are adhered to and implemented within the team;
  • Understand the venue's fire, emergency, and bomb threat procedures;
  • Report any suspicious behaviour of guests and staff to Security or Management;
  • Maintain high confidentiality in regards to guest privacy;
  • Ensure that all potential and real hazards are reported appropriately and immediately;
  • Work in a safe manner that takes both yourself and your colleagues into consideration;
  • Comply with risk assessment documentation.

Your responsibilities may evolve over time to reflect changes in the business.

Your skills and experience
  • 2+ years working in a high-value and high-paced hospitality environment;
  • Strong knowledge and experience in serving beers, wines, spirits and cocktails;
  • Excellent inter-personal and communication skills;
  • Strong passion for hospitality, gaming and technology;
  • Character and attitude to thrive in a start-up environment;
  • Willingness to learn new ways of working.

Start date in April 2019.

Want to apply later?

Type your email address below to receive a reminder

Apply to Job

ErrorRequired field
ErrorRequired field
ErrorRequired field
ErrorRequired field
insert_drive_file
ErrorRequired field
ErrorRequired field
ErrorRequired field
ErrorRequired field
Error
Error