UX Designer

About Telnyx
Telnyx is building the global telco of the future. We have deployed an international private software-defined network, with multiple tier-1 interconnects, leveraging all major cloud service providers to deliver a voice and messaging solution with carrier-grade reliability. We sell our services in a totally automated fashion, allowing our users to programmatically scale their voice and messaging on-demand.
In addition to providing service and software in major North American and European markets, we are expanding to Asia and are developing a wireless product that will provide licensed spectrum access to our infrastructure.
Telnyx has seventy employees (70% engineers) between our Chicago, IL office, Dublin, Ireland office and remote team. We have actual revenue traction, meaningful sequential monthly growth, and a massive addressable market.

Joining Our Team
At Telnyx, we’re working to globally democratize access to real-time communications over the internet. We’re building a future where voice, messaging, and wireless services can act as building blocks to facilitate high-fidelity, secure, and modern modes of communication.
No matter where you're based, or which team you work on, you’ll be part of a group of people working together to build solutions to mission-critical problems and a company that values the very best ideas. People rely on our products to communicate daily, which means they rely on us to build things with a high degree of resiliency and reliability.

The Role
As our UX Designer, you’ll directly impact the product vision, usability of the platform, and the creative direction for the team. This is a unique opportunity to work in a data-driven organization that values customer feedback and fact-based decision-making. The right candidate is obsessed with creating a streamlined user experience that customers rave about.

In this role, you will:
  • Religiously study customer behavior and use that to continuously hone the product experience
  • Work with the Growth team to test new ways of improving conversion
  • Work with front end developers to design and develop new features and create consistency of UX patterns across the platform

What we value:
  • A strong understanding of e-commerce design patterns and customer buying behavior having worked in a SaaS or e-commerce business
  • An analytical mindset and experience working with measurement tools such as KissMetrics and MixPanel as well as products like Fullstory
  • Experience implementing A/B tests to improve conversion
  • 3+ years of on the job UX design experience
  • Strong proficiency in products such as the Sketch and Invision to quickly turnaround wireframes and rendered designs
  • A solid understanding of frontend development and atomic design
  • Strong visual design skills are a bonus but not required
  • Bachelor's degree with emphasis on Interface Design, Human Computer Interaction, or related fields.

Technologies we use
  • A variety of languages including Python, Java, Elixir, Scala, Go, Angular, and React.
  • Open-source technologies like Cassandra, Spark, and ElasticSearch.
  • Industry-standard build tooling, including Docker, Consul, Jenkins, Ansible, and Github.

Our Guiding Principles
We wrote these principles to be actionable, to inform decision-making and to provide a sense of what’s important and what’s right. We live our values every day. They guide how we hire, train, measure and reward each other.

Stay gritty
Do more with less. We are creative problem solvers that always use constraints to our advantage.

Leverage the experience of others
Avoid unnecessary detours by learning from the mistakes and successes of others. Those who do not learn from history are destined to repeat it.

Improve continually
Perfection is the enemy of progress. Always ask “why.” Think big, start small, collect data, and iterate quickly.

Work together
Seek exponential gains in our work by improving the lives of colleagues and customers.

Practice diligence
Measure twice and cut once. Plan thoughtfully, always have someone double-check your work, and take deliberate action.

Spread integrity
Be transparent and honest. Give direct feedback.

Take action
Err on the side of action.No one is above any task; take ownership and get things done.

Think forward
Always think about what you can do today to put the company in the best position in the future.