Customer Service & Product Support (In Office): San Marcos

  • $15.00/hour
  • OneSupport is looking for motivated individuals to join our team in support of Google Fiber Television and Internet services. This is an entry level technical support position on a growing engagement with room for upward advancement.

    Full time and Part Time positions available!

    Requirements:
    • Previous experience in customer service, hospitality, or technology fields.
    • Strong written and verbal communication skills.
    • A genuine drive to go above and beyond to help customers.
    • Regular attendance and punctuality.
    • Taking consecutive customer calls and talking for the duration of your shift minus any breaks.
    • Typing 40+WPM frequently for the duration of your shift minus any breaks.
    • Sitting or standing at work-station for the duration of your shift minus any breaks.

    Duties:
    • Troubleshoot Google Fiber television and internet services.
    • Provide details in regards to the sales and sign up process.
    • Help customers with billing and account management.
    • Escalate issues as needed to other departments.

    Compensation:
    • Pay Rate: $15 hourly, with chances for rapid advancement
    • Advancement opportunities as all other internal positions are exclusively promoted from within
    • Health, Dental, Vision, and Paid Time Off available
    • Matching 401k
    • Access to significant discount programs for many popular retailers and service providers
    • Unique monthly incentive programs
    • Potential additional incentives for bilingual agents

    Location: 
    Training may be held remotely but this is an in office position and reliable transportation is required.

    Want to apply later?

    Type your email address below to receive a reminder

    Apply to Job

    ErrorRequired field
    ErrorRequired field
    ErrorRequired field
    ErrorRequired field
    insert_drive_file
    insert_drive_file
    ErrorRequired field
    ErrorRequired field
    ErrorRequired field
    ErrorRequired field
    ErrorRequired field
    ErrorRequired field
    ErrorRequired field
    ErrorRequired field
    ErrorRequired field
    ErrorRequired field
    ErrorRequired field
    ErrorRequired field