Account Manager - Bengaluru, India

Niovue Technologies - Account Manager

Niovue in partnership with Teikametrics empowers third-party sellers with the data, insights, and tools to build successful brands. Our passion is creating lifelong relationships through innovative software and world-class service. We’re a diverse group of individuals who champion passion, character, and talent as the core tenets to creating profitable and long-lasting businesses. 

We use data science to help Sellers & Brand owners optimize for profitability and are a leading Retail Optimization Platform (ROP) for sellers. Teikametrics optimizes billions of transactions for thousands of entrepreneurs around the world selling on Amazon and other marketplaces. Founded in 2012, Teikametrics uses proprietary econometrics and machine-learning data models packaged in a simple SaaS interface. We combine our best in class technology with coaching and support from our world-class team based in Boston, MA and are now expanding our footprint to Bangalore (India) under Niovue Technologies Pvt. Ltd.

Leading sellers and brands such as Lego, Razer, Power Practical, Zipline Ski, and Mark Cuban’s Brands, gain a competitive advantage and view of trends and optimization strategies to tackle the dynamic nature of today’s ecommerce markets. For more information, please do visit our website https://www.teikametrics.com/

As part of our global expansion plans, we are building a group of energetic and highly motivated Account Managers for our India entity (Niovue Technologies Pvt. Ltd.)  As an Account Manager, you will work with a portfolio of advertisers and be responsible in helping them meet their advertising goals via account optimization across ad platforms such as Amazon, Walmart & Google. Additionally, an Account Manager also gets the opportunity of leading complex projects, performing deep dives, testing internal tools, gathering & sharing insights with the internal product and engineering teams. To be successful in this role, you will be expected to use your analytical skills, help the advertisers in growing their existing business and develop new business opportunities. You will carry business goals and will be measured on key metrics aligned to the sales and account management teams’ goals. You’ll need to be- technically savvy with an interest in online advertising, good with data, well organized, able to multitask, and possess excellent verbal and written communication skills. You’ll also need to be self-motivated to get on phone calls with advertisers to explain the optimization recommendations & the paths to resolution. Your commitment to the success of our advertising customers should be strong and you should have a proven record of exceeding on your goals.

Core responsibilities include:

· Taking complete ownership for a portfolio of accounts – Standard and High Value advertisers

· Reviewing every account in the portfolio in complete detail to understand the current level of performance

· Engaging with advertisers/in-country Account Manager to understand their advertising goals and expectations from the program

· Leading kick-off calls with advertisers and drives discussion using a preset agenda, as and when necessary

· Flawlessly executing end-to-end ad optimization

· Analysing account performance against key metrics to identify, recommend and implement optimization solutions to increase efficiency and meet clients’ KPIs

· Analysing data trends and creating keywords lists, bids and budget suggestions; gathering and analysing data at account/campaign/industry level

· Monitoring and communicating campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns

· Working with Account Management, Sales & Marketing and Product teams to identify and solve issues blocking advertiser performance

· Identifying opportunities to improve Advertising’s product based on customer feedback, data analysis, and feature gaps with competitive products

Basic Qualifications:

· Must have an MBA or related degree from a reputed institution 

· Proven work experience of 3+ years in Sales / Marketing / Account Management operations

· Must be willing to work in shifts to cater global markets

· Superior verbal and written communication skills (verbal and written)

· Advanced computer literacy especially in Microsoft Office applications – Excel, Access, Word and PowerPoint

· Strong analytical and problem solving skills and must be able to handle multiple competing priorities at the same time with tight deadlines

· Must have managed global clients along with owning up their individual performance goals

· Desire to work in a fast-paced, challenging environment

· Must have Google Ad Words / Bing Ads certification or related

· Passionate about online business, e-commerce and sales/onboarding support

Preferred Qualifications:

· Experience with working on Salesforce or email marketing platforms will be an add-on

· Experience of driving small to medium sizes projects with minimal supervision and flawless

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