For a global outsourcer we are looking for fluent Finnish speakers to join their International Payment Support team in Sofia, Bulgaria. This largely modern and youthful city has some fantastic museums, galleries, restaurants and clubs. It also lays on the foot of the Vitosha Mountain which gives plenty of opportunities for skiing and hiking!
This is an inbound support role where you will be representing a very well-known online payment brand. You will assist customers via phone and email, answering their questions in relation to online and secure payments and investigate and solve any issues for them.
We are looking for candidates who have:
- Excellent communication skills both verbally and written in English and Finnish
- Previous experience in customer service is desired
- Ability to multi-task
- Computer literate
- Eagerness to learn and develop
Full paid training will be provided. There is an excellent relocation package on offer which includes flight reimbursement, 2 week accommodation on arrival and monthly accommodation allowance.