Dutch speaking Customer Support Agent

Are you ready to take on your next challenge in the city of Sofia, Bulgaria? We are looking for a fluent DUTCH speakers with a good command of English who want to work in an international customer support team.

This position will be for our client – an outsourcing partner - and is based in their office in the Bulgarian capital Sofia. This largely modern and youthful city has some fantastic museums, galleries, restaurants and clubs. It also lays on the foot of the Vitosha Mountain which gives plenty of opportunities for skiing and hiking!

As a Customer Support Agent you will represent an online shop. You will receive incoming calls and emails from customers and will answer their queries in a timely manner. Provide product information and processing orders will be part of your daily tasks.

We are looking for candidates who have:

  • Excellent communication skills both verbally and written in Dutch
  • Good command of English
  • Customer service experience
  • Flexible attitude
  • Eagerness to learn and develop


Full paid training will be provided. There is an excellent relocation package on offer which includes flight reimbursement up to 150 euro, 1 month hotel on arrival and relocation assistance with finding your own accommodation. Beside an attractive salary, there will be lots of benefits including: Special Discounts & Offers (Food vouchers, Multisport cards, etc.), Additional health insurance, Gym, yoga classes, massages and corporate psychologist in the office, Positive international working environment (Relax zones, PlayStation and billiard corners) and Continuous support and learning.



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