We are recruiting for fluent German speaking candidates who want to join an international Customer Support team in Bucharest, Romania. In this role you will be helping existing as well as new consumers of a large car manufacturer via phone and email.
Most of your contact will be via incoming calls and emails but you will sometimes also make outbound warm call to your customers. Organise and coordinate test drives, updating customer data, general administration, answering queries, taking ownership of issues and problem solving will be part of your daily tasks.
We are looking for candidates who have:
- Excellent communication skills both verbally and written in German
- Good command of English
- Excellent listening and customer service
- Computer literate
- Eagerness to learn and develop
Full paid training will be provided. Extremely competitive salary plus monthly bonusses. Selection process is done via phone and skype and a relocation package will be available if successful, which includes flight, 2 weeks accommodation on arrival, relocation bonus, lunch vouchers, employee discount schemes, career progression opportunities, private medical insurance etc.