T3 is looking for an Operations Associate to join our Operations team in Austin.
In this role, you will be responsible for providing financial reporting to the T3 Operations team, Agency Leadership and Program Management teams. This reporting will include revenue forecasting and profitability/performance data for active client programs. You will work closely with the resource management team on capacity planning and tracking.
This position requires an extremely detail-oriented multitasker with excellent Excel skills. Experience with data visualization tools and the Advantage suite of program management software is a plus.
Responsibilities include:
- Work with Resource Management and Engagement Teams to capture data around resource allocations
- Utilize resource and program management systems to generate analysis and reporting of key staffing metrics using large amounts of data
- Become proficient at utilizing agency program management software to enter data, create reports and executive dashboards
- Provide accurate and timely reports including analysis of key financial metrics, utilization, projected full time employees, staffing needs, and ad hoc reporting requests from leadership
- Ensure accurate program data communication to agency Leadership and Finance Team
- Assist Account teams with monthly project budget to actual tracking and other required client reporting
- Provide data to inform staffing and revenue plans
Leadership
- Ambitious: proactive in raising hand for projects, active contribution and building interdepartmental relationships
- Excellent strategic, analytical and problem solving skills
- Inspire positivity and confidence among interdepartmental teams and Agency Leadership
- Well organized with strong time management skills and attention to detail, follows through on multiple projects and juggle conflicting priorities in a fast paced environment
- Fearless, self-starter who takes initiative
Communication
- Excellent written and verbal communication skills
- Possess high attention to detail and multitasking capabilities
Culture
- Demonstrate accountability and eagerness to learn
- Positive team player with a can-do attitude
- Possess a positive presence within the agency
Experience:
- Minimum of three (3) years of client service delivery or fin-ops experience, preferably within a professional services firm
- Proficient with Excel
- Strong research and reporting skills
- Experience with agency program management software a plus
- Independent agency
- In business for 30+ years
- 35 days off (12 vacation and 23 holidays)
- 1 volunteer day
- Summer Fridays
- 401k matching
- Competitive parental leave policy
- Competitive benefits
T3 is an Equal Opportunity/Affirmative Action Employer oriented toward inclusivity. We celebrate diversity, not just in commitment but in action. We get it and hire people who do, too.