As a customer support team leader, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
You’ll also be expected to know your company’s products and policies inside out and be able to communicate it to other members of staff.
You have extensive experience handling at least 15 people for at least 3 years. You are someone who has extensive knowledge in email and voice support.
Please take the required assessment: https://natures-pure-cbd-oilqiayiexof6k.indeedassessments.com/apply/lajrklarmdlwb45c
· Helping to build good customer relations
· Recruiting staff and doing appraisals
· Arranging staff meetings
· Training and development
· Handling complaints and queries (from customers and staff)
Read about Starlight Group here:
About the Starlight GroupStarlight Group is a Chicago, Illinois-based technology company with a revolutionary e-commerce sales platform. It is dedicated to optimizing brand sales by utilizing continuous optimization on a granular scale unique to the traffic source and managing the technical backend of emerging brands. Starlight Group has its sights set on the future of direct marketing and e-commerce.