Guest Advisor/Receptionist

  • $13.50 - $15.00/hour
  • As a guest advisor, you are the face of our spa. Our guest advisors portray a polished and professional demeanor at all times. Guest adivsors are friendly, courteous and go above and beyond so each guest feels as if they’re a guest in our home. We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long lasting rapport for guests to return again and again.

    Responsibilities

    • greeting and assisting guests
    • scheduling appointments and answering phones
    • checking guests in and out and ensuring accuracy of all transactions
    • maintaining a beautiful spa, retail space and reception area
    • membership, spa boutique and product sales
    • provide education to guests regarding our spavia story, our spa boutique products and items, and our treatments offered for optimal results
    • maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience
    • willingness to work as a team player to proactively support the spa’s needs
    • attention to detail in all aspects of guest advisor responsibilities

    why choose spavia? we are a career, not a job. every day you get to make a positive difference in someone's life- every visit, every time!

    At Spavia Sparta, spavia guests enjoy luxurious spa amenities along with a full variety of award winning treatments. We provide a full variety of massage, skincare, spray tanning, full body waxing, and body wraps/scrubs! We strive to provide an exceptional experience for every guest, every visit. We couldn't complete any of this without strong, passionate, capable guest advisors.


    Requirements:

    • Minimum high school diploma.
    • Self motivated
    • Reliable, punctual, passionate and goal-driven
    • Professional, team player
    • drug free
    • articulate speaker with an ability to multitask
    • combined education and previous customer service / administrative and retail experience is strongly desired

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