As a guest advisor, you are the face of our spa. Our guest advisors portray a polished and professional demeanor at all times. Guest adivsors are friendly, courteous and go above and beyond so each guest feels as if they’re a guest in our home. We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long lasting rapport for guests to return again and again.
Responsibilities
- greeting and assisting guests
- scheduling appointments and answering phones
- checking guests in and out and ensuring accuracy of all transactions
- maintaining a beautiful spa, retail space and reception area
- membership, spa boutique and product sales
- provide education to guests regarding our spavia story, our spa boutique products and items, and our treatments offered for optimal results
- maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience
- willingness to work as a team player to proactively support the spa’s needs
- attention to detail in all aspects of guest advisor responsibilities
why choose spavia? we are a career, not a job. every day you get to make a positive difference in someone's life- every visit, every time!
At Spavia Sparta, spavia guests enjoy luxurious spa amenities along with a full variety of award winning treatments. We provide a full variety of massage, skincare, spray tanning, full body waxing, and body wraps/scrubs! We strive to provide an exceptional experience for every guest, every visit. We couldn't complete any of this without strong, passionate, capable guest advisors.
Requirements:
- Minimum high school diploma.
- Self motivated
- Reliable, punctual, passionate and goal-driven
- Professional, team player
- drug free
- articulate speaker with an ability to multitask
- combined education and previous customer service / administrative and retail experience is strongly desired