Field Technician

Description:
Temp to Hire!
  
  SMARTECH has been providing technical service and solutions for global IT leaders for 20 years by connecting our clients with qualified and professional field service providers nationwide.
  
  
We are looking for experienced IT professionals to provide our clients with quality customer service.
 
 
 
 
 Responsibilities and Skills

  • Providing customer break fix support for designated equipment
  • Communicating clearly in written and verbal form
  • Possess excellent customer service skills
  • Accepting and delivery of all service calls assigned
  • Completing all administrative tasks associated with each call
  • Responsible for control and return of assets and inventory
  • Other duties may be assigned to meet business needs
  • May provide functional guidance to colleagues

 
 
 Requirements

  • Typically requires technical school certification or equivalent and 1-2 years of relevant experience
  • Ability to drive yourself to client locations
  • Ability to lift and or move various computer equipment up to 50 lbs.
  •  Valid driver’s license
  • Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
  • Must own a basic repair tool kit

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