Social Media Account Manager


  • Advise clients on overall social strategies
  • Support a First Cut Session with a client, including taking thorough notes and contributing to the conversation
  • Develop and deliver a strategy document to a client
  • Evaluate, prioritize, and predict clients’ needs and have a clear understanding of what SM successes mean to them

Social Media

  • Develop content and calendars for a variety of social media platforms.
  • Proficiency in using and discussing social media tools including Facebook, Twitter, YouTube, Pinterest, Instagram, LinkedIn, OfferPop, HootSuite, Sprout Social, and SpredFast
  • Effectively manage social media campaigns for clients, including community development, community engagement, content development, ad development, and reporting and analytics

Project Management

  • Have a clear understanding of client budgets and deadlines and meet both regularly
  • Deliver thorough, detailed, and relevant project management updates with clients and in team meetings
  • Manage clients to ensure they meet asset and project deadlines; proactively ask questions to ensure they have what they need


  • Research clients’ competitors, industries, trends, influencers, and media targets every day to identify opportunities
  • Use the resources available to find data or figure things out

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