Merchant Operations Intern

Build the Smarter Way to Shop!
ShopBack is a digital loyalty and discovery platform, with a clear mission to create a world of Smarter Shoppers. ShopBack has big ambitions and is currently growing strong in 8 countries - Singapore, Malaysia, Indonesia, Philippines, Taiwan, Thailand, Vietnam, and Australia. We are a passionate team that wants to drive innovation and a build a product that we love and are all proud of!
ShopBack's eCommerce loyalty & discovery platform currently powers Shopee, Tokopedia, Bukalapak, Lazada, ZALORA and more than 1,300 eCommerce merchants. We now provide cash rebates to over 5 million users and are focused on growing and dominating the landscape.
We have global ambitions and are up against international incumbents in a rapidly emerging field! We are expanding our existing A-Team and are looking for passionate talent across APAC to be part of this exciting journey. If you are inspired to take up new challenges and leave a mark on the eCommerce landscape, then come and be part of our growing ShopBack team in Singapore!
To know more about our team and culture: Click here


  • Onboard new merchants onto the ShopBack platform.
  • Manage relationships with external merchants and networks, including participating in negotiations together with the Business Development team.
  • Analyse data to ensure accuracy in order and transaction information.


  • Able to commit for a minimum of 3 months (ideally 6 months)
  • Experience using excel - familiar with Vlookup and Pivot function.
  • Independent and proactive - able to be productive and efficient with minimal or no supervision in a fast-paced and dynamic work environment.
  • Fast learner and able to adapt to changes.
  • Logical and process-oriented.
  • Must be meticulous and detail-oriented.
  • Most importantly, be keen to be part of a new, exciting team to drive change!

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