HR and Facilities Associate

As ShopBack’s HR and Facilities Associate, you play a crucial role in enabling and supporting our ShopBack team. To thrive in this role, you need to be meticulous and focused with an eye for detail. A key team player is a must with many different departments counting on you for your job experience and expertise. Possessing a high level of organizational skills is a must, you will help ensure that the team is productive and ready to take on new challenges every day. Planning fun office parties and events while cultivating new friendships every day is actually part of your job! 
  • Ensure the demands of office procurement, day-to-day operation, Townhall meeting preparation, and employee benefits, to ensure proper maintenance
  • To understand local authorities requirements and ensure compliance in coordination with the managers
  • Manage the office and company properties: office management and assets management
  • Office Admin management: Group insurance management, mailing, courier services, answering the phone, security settings, documentation, and filing management, etc
  • New onboarding tasks and attendance management
  • Coordinate office activities and operations to secure efficiency and compliance to company policies
  • Plan fun events for building company togetherness, free food, pantry, year-end party, 1111 event, welcome new-joiners, birthday celebration and massage management
  • Support on the HR policy and procedure establishment and improvement
  • Support and execute in cross-regional and local HR related projects
  • Enrich our culture through a friendly demeanor and communicative personality
  • Provide assistance and cooperation to other employees in the office with this position

  • Bachelor's Degree
  • 3 years of experience
  • Fluent in both English and Mandarin
  • Excellent problem solving and communication skills
  • Ability to meet deadlines, handle multiple tasks, manage multiple priorities and excellent project management experience
  • Strong communication and negotiation skills
  • Proficiency with Microsoft Office, specifically Excel, Word, and PowerPoint
  • Detail-oriented, and willing to learn new tasks and subjects
  • Mature with good interpersonal and communications skills, organized and self-motivated

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