Key responsibilities
We are seeking a Merchant Account Manager in Taiwan who wants to join the diverse and talented team with great ambitions to impact the eCommerce landscape. If you are a strong team player who is passionate about account management and the e-commerce, great with data analysis and attentive to details, and have the passion to grow a start-up together, join us!
- Work with e-commerce platforms to build long-term relationships by understanding their goals and develop effective marketing and promotional activities.
- Secure higher commissions, marketing budget and exclusive offers to achieve company revenue targets.
- Collect data, analyze performance, and organize quarterly and annual reports.
- Update and maintain all merchant related information on ShopBack website and platforms.
- Work with cross-functional teams on various marketing projects.
- Follow up with monthly billing and validation report.
Requirements
- Bachelor degree or above
- Three years or above experience in account management or e-commerce industry.
- Fluent in Chinese and English speaking, reading, and writing
- Proficient in MS Office (Excel, Word and PowerPoint), advanced Excel ability is a plus!
- Have experience in affiliate marketing, e-commerce or digital marketing is a plus
- Have the ability or experience working in data analysis
- Consistency and attention to details
- Can thrive in a fast working environment. Be able to work in a team as well as work independently
工作職責
- 與電商平台合作並建立長久的合作關係,了解他們的目標並制訂有效的行銷和推廣活動。和店家爭取更多佣金/預算/獨家優惠活動來達到營收目標。
- 與亞太地區客戶討論加碼活動,以提高活動績效。
- 收集數據、分析績效並整理商家季報及年度報告。
- 更新並維護網站與平台上所有商家訊息。
- 跨部門合作行銷專案。
- 每月對帳報表維護。
條件要求
- 學士學位以上
- 三年以上客戶管理經驗
- 流利的中英文口說與讀寫能力
- 精通MS Office (Excel、Word和PowerPoint),進階的Excel能力更加分!
- 曾有聯盟行銷、電子商務或數位行銷經驗為加分
- 有為電商客戶服務經驗
- 強大的數據分析能力
- 注重細節與一致性
- 能在快速的工作環境中茁壯成長,為優秀的團隊夥伴,同時也能夠獨立作業