TW Account Manager

Key responsibilities

We are seeking a Merchant Account Manager in Taiwan who wants to join the diverse and talented team with great ambitions to impact the eCommerce landscape. If you are a strong team player who is passionate about account management and the e-commerce, great with data analysis and attentive to details, and have the passion to grow a start-up together, join us! 
  • Work with e-commerce platforms to build long-term relationships by understanding their goals and develop effective marketing and promotional activities.
  • Secure higher commissions, marketing budget and exclusive offers to achieve company revenue targets.
  • Collect data, analyze performance, and organize quarterly and annual reports.
  • Update and maintain all merchant related information on ShopBack website and platforms.
  • Work with cross-functional teams on various marketing projects.
  • Follow up with monthly billing and validation report. 

  • Bachelor degree or above
  • Three years or above experience in account management or e-commerce industry. 
  • Fluent in Chinese and English speaking, reading, and writing
  • Proficient in MS Office (Excel, Word and PowerPoint), advanced Excel ability is a plus!
  • Have experience in affiliate marketing, e-commerce or digital marketing is a plus
  • Have the ability or experience working in data analysis
  • Consistency and attention to details
  • Can thrive in a fast working environment. Be able to work in a team as well as work independently
  • 與電商平台合作並建立長久的合作關係,了解他們的目標並制訂有效的行銷和推廣活動。和店家爭取更多佣金/預算/獨家優惠活動來達到營收目標。
  • 與亞太地區客戶討論加碼活動,以提高活動績效。
  • 收集數據、分析績效並整理商家季報及年度報告。
  • 更新並維護網站與平台上所有商家訊息。
  • 跨部門合作行銷專案。
  • 每月對帳報表維護。

  • 學士學位以上
  • 三年以上客戶管理經驗
  • 流利的中英文口說與讀寫能力
  • 精通MS Office (Excel、Word和PowerPoint),進階的Excel能力更加分!
  • 曾有聯盟行銷、電子商務或數位行銷經驗為加分
  • 有為電商客戶服務經驗
  • 強大的數據分析能力
  • 注重細節與一致性
  • 能在快速的工作環境中茁壯成長,為優秀的團隊夥伴,同時也能夠獨立作業

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