Taiwan: Product Manager

About Us

ShopBack is SE Asia’s largest loyalty and discovery platform, rewarding millions of customers with cashback as they shop online. We partner with over 2,000 online businesses and operate in 7 countries - Singapore, Malaysia, the Philippines, Indonesia, Taiwan, Thailand, and Australia.
We are seeking an Associate Product Manager to join our fast-growing team as we continue to expand into new markets and launch new and innovative product lines.


ShopBack has a number of product groups. For this role, you will be responsible for building a unified portfolio of tools that will be used daily by our internal teams to ensure a constant, consistent, relevant, timely, usable, and valuable supply of coupons for customers.

Based out of our Taipei office, you will:

  • Fulfill the mission to increase internal productivity levels, drive operational cost savings, and retain key merchant accounts;
  • Have to architect a complex system that can handle a large amount of data dynamically changing around the clock;
  • Define product success metrics and analyze product performance by driving the product agenda and planning with Engineering, Design, and other cross-functional teams to deliver; and
  • Take strong ownership of your domains, lead cross-functional teams with positive influence, and most importantly, take charge of projects by being grounded and hands-on with your fellow teammates.

The ideal candidate needs to be technically strong and possess a relentless drive for operational excellence in the company. A bonus if the candidate has successfully shipped well-designed scalable B2B products. Double bonus if the candidate has a background in back-office operations


  • 3+ years of Product Management experience
  • Experience with UI/UX design and usability
  • Familiar with web-based product development including software development processes
  • Experience gathering business requirements and turning them into detailed technical requirements
  • Worked with high-performing Engineering and Design Teams
  • Ability to manage large, complex projects in a fast-paced environment
  • Be able to work across teams to drive the implementation of new features as well as resolve operational issues
  • Strong verbal, written, visual communication skills (i.e., flowcharts)
  • Self-driven, independent with commitment to excellence
  • Fluent English is mandatory.

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