Invoicing Associate

Invoicing Associate
Location: Singapore or Kuala Lumpur
 
ABOUT US
 
Build the Smarter Way to Shop!
 
ShopBack is a rapidly growing digital loyalty and discovery platform, with a clear mission to create a world of Smarter Shoppers. We are a passionate team that wants to drive innovation and a build a product that we love and are all proud of!
 
ShopBack's eCommerce loyalty & discovery platform currently powers Taobao, Expedia, Lazada, ZALORA and more than 1,300 eCommerce merchants. We now provide cash rebates to over 2 million users and are focused on growing and dominating the landscape.
 
We have global ambitions and are up against international incumbents in a rapidly emerging field! We are expanding our existing A-Team and are looking for passionate talent across APAC to be part of this exciting journey. If you are inspired to take up new challenges and leave a mark on the eCommerce landscape, then come and be part of our growing ShopBack team in Singapore or Kuala Lumpur! 
 
Scope of work:
The invoicing associate is the liaison officer for Merchant Ops team to Finance team. He/She is in charge of making sure the invoices to our merchants are sent on time and performs regular follow-up with each merchant.As Shopback works with various networks / merchants, there are currently various processes in place, with various level of involvement from Merchant Ops on this process.

Responsibilities:

Merchant Invoice Management:
●     Direct Merchant Invoice Process Management (~80 merchants)
●     Transaction Report Reconciliation
●     Invoice Request to Finance
●     Overdue Invoice Follow-up
 
 
Invoice & Cashout Process Optimisation / Automation:
●     Work with Ops and Finance in order to identify areas for improvements.
●     Launch Proof of Concepts on specific automation
 
Network Invoice Management:
●     Handle Network-specific Invoice Process Flows
●     Transaction Report Reconciliation
●     Invoice Request to Finance
●     Overdue Invoice Follow-up
 
Cashout Process Management: 
●    Ownership of the Cashout Payment process: Daily Operations       
       related to Cashout Processing and Fraud Detection 
Performance Indicators:
●     Merchants & Networks:- On-time invoicing
●     Customers: On-time Cashout

Requirements:

●     Strong analytical skills, and proper use of Excel.
●     Process oriented mindset and passionate about optimisation and     
       automation.
●     Ability to interface & communicate with stakeholders and Product 
       Development teams.
●     1-3 years experience in an Operations or Finance role.
●     High drive and ownership on process improvements.
●     Strong entrepreneurial spirit and eager to join the ecommerce 
        industry.
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