Shift Supervisor

Directs the activities of employees engaged in warehouse and fulfillment activities including but not limited to training and supervising, maintaining a positive work environment, ensuring compliance with safety standards and established policies and procedures.

  • Four years related experience or equivalent.
  • Knowledge of production practices and procedures.
  • Demonstrated proficiency in supervising and motivating subordinates
  • Basic competence in subordinates’ duties and tasks
  • Strong organizational, problem-solving, and analytical skills
  • Ability to manage priorities and workflow
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Proven ability to handle multiple projects and meet deadlines
  • Good judgment with the ability to make timely and sound decisions
  • Ability to understand any and all safety requirements and cautions
  • Ability to effectively communicate with people at all levels and from various backgrounds.

  • Supervises all fulfillment activities performed by employees; maintains a high degree of visibility and access to employees throughout the shift.
  • Establishes and maintains department standards for productivity, reliability, and accuracy.
  • Monitors and reports daily production results, material usage, waste, and downtime.
  • Reports equipment problems to appropriate department and production manager.
  • Coordinates with quality control to maintain quality standards; takes appropriate corrective measures to resolve deficiencies.
  • Forecasts staffing needs to meet peak demands of the business and staff team accordingly; trains, motivates, coaches, rewards, and disciplines employees being supervised; resolves personnel issues.
  • Coordinates with the Director of Operations to manage personnel issues including but not limited to vacation approvals, time card approval, daily and weekly overtime, hiring, and training.
  • Performs required administrative tasks; prepares required reports and correspondence.
  • Assists the Director of Operations with the development and implementation of policies and procedures; ensures all established policies and procedures are followed by employees.
  • Maintains a working knowledge of all operating systems pertaining to the work area.
  • Maintains safety programs and all required safety training for employees.
  • Performs other related duties as assigned by management.

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