Head of Product and Experience

About Shared Studios


We bring together people separated by distance and difference to talk, dance, play and collaborate via Portals: immersive audio-visual environments in public spaces such as schools, parks, tech hubs, refugee camps and universities. At a time when people are retreating further into their own bubbles and tribalism is on the rise, we break down silos to create meaningful human connections between people who would not otherwise have the chance to meet. 

We operate more than 40 Portals in 20 countries around the world, each staffed by a real human being – a curator who facilitates dialogue and connects their community to the world. We give people everywhere a chance to tell their own story, to explore the diversity of human experience, and to connect with people unlike themselves as if they were in the same room.


The Opportunity

We are seeking a visionary and multidisciplinary leader for the role of Head of Product and Experience to join the team at our headquarters in Brooklyn, NY. 

In this role, you will set the overall vision for the Portal experience, develop the roadmap to achieve that vision, and lead a cross-functional team of developers, designers, and curators to build it. You will integrate the design of the physical space and structure, the Portals software interface, the audio-visual experience, and the curation of conversations and guests into one cohesive, immersive, and powerful experience.

Responsibilities:
  • Develop and articulate a product vision for the Portal experience, encompassing physical space, software interfaces, audio-visual experience, and the scheduled and curated activities that take place inside the Portal;
  • Develop a comprehensive product roadmap to convert the product vision into reality and guide the efforts of the cross-disciplinary product development team;
  • Develop a deep understanding of our clients and end-users and the elements that affect their experience with Portals, and translate that understanding into epics, user journeys, and detailed product requirements for design and engineering;
  • Prioritize development activities with engineering, assist in determining the best technical implementation methods, work closely with QA on acceptance testing and lead product launches;
  • Set timetables and manage the team to execute to schedule; and,
  • Represent the "voice of the customer" at the senior leadership table.

Ideal attributes and experience

You are:
  • A product visionary, able to imagine an ambitious future reality and chart a course to bring it to life;
  • Naturally curious and empathetic -- able to project yourself into other people's shoes and see the world through their eyes;
  • Passionate about creating immersive first-person encounters between people of all walks of life;
  • A strategic, big-picture thinker with an eye for detail and an obsession with getting things just right;
  • Able to quickly understand, simplify, internalize and communicate complex or technical concepts;
  • Well-versed in human-centered design, familiar with and passionate about experience design, industrial design, engineering, and product marketing; with expertise in at least one of these fields;
  • Very organized, thorough, and generally on top of things at all times;
  • A natural coach and a people person; and,
  • Capable of collaborating with and leading a diverse team of designers, engineers, and curators to achieve the product vision.

You have:
  • At least two years experience in agile methodologies;
  • At least two years experience in leadership roles;
  • Minimum four years experience in Product Management or similar discipline;
  • A track record in audio-visual and immersive experiences highly desirable;
  • Cross-cultural experience highly desirable.

Learn more at www.sharedstudios.com
See all of our open positions at www.sharedstudios.com/jobs
Watch a short overview here
See some of our work here, here and here

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