Solutions Engineer

At SearchSpring, our technology helps over 600 retailers across 10+ retail verticals create engaging shopping experiences for their customers. Our new Relevancy Platform provides retailers with the tools to make their marketing/merchandising teams more effective, deliver a contextually relevant customer shopping experience across all devices, and empowers employees across all departments with actionable insights.

Job Description:
SearchSpring is looking for a Solutions Engineer. In this role you will support our sales team by serving as a technical resource in discussions with prospective clients. You will help to ensure a successful implementation of SearchSpring on our customers’ e-commerce stores by understanding their needs and reviewing their product data. We’re looking for someone who loves helping people to solve problems, working with data, and wants to play a major role in ensuring the success of our clients.

Skills and requirements:
  • 3+ years in sales, solutions engineering, technical consulting or software development
  • Experience working with web technologies such as HTML, CSS and JavaScript
  • Top-notch written and verbal communication skills
  • Ability to simplify complex technical subjects
  • Great problem solving abilities and eager to learn
  • Comfortable interfacing directly with prospective clients during the sales process
  • Positive, team-first attitude with the desire to help others
  • Comfortable in a fast-paced environment with the ability to think on your feet
  • Experience working with B2B SaaS and/or e-commerce companies

What’s In It For You:
  • Company-paid health, dental, and vision insurance
  • Start-up environment with a proven playbook
  • Casual dress and fun work atmosphere
  • A real opportunity to make a difference. You’ll be part of a small, powerful team.
  • The chance to work with innovative and progressive technology
  • Minimum bureaucracy environment
  • 401(k) plan
  • Medical and dependent care flexible spending accounts
  • Company Short Term Disability coverage
  • Company-paid Life and AD&D coverage with option to purchase additional coverage
  • 9 paid public holidays each year
  • Open PTO policy

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