About Us
Ruist is on a mission to empower companies to build experiences people love.
Our founders previously built RelateIQ (sold to Salesforce in 2014). People come first in every aspect of what we do, both internally and externally. We are looking for smart and driven individuals who want to work together to help build a company from the ground-up.
We are located on California Ave. in Palo Alto, just across from Caltrain.
Position Summary
Our fast-growing team is seeking a driven Sales Engineer to join us as we pioneer the CX universe. As to be expected in a start-up moving as fast as we are, the scope of this position will evolve continuously.
Core Responsibilities
- Work with product and sales teams to interpret customer requirements and deliver solutions with the end-goal of sales in mind
- Demonstrate an understanding of customer needs in terms of on-going service, and manage expectations on the customer and sales side
- Develop and deliver product demonstrations and sales presentations that explain key technical aspects of solutions that will benefit customers and prospects
- Provide answers to client questions about our product, servicing, and other technical aspects of the product
- Successfully tailor demonstrations for customers, trade shows, and special events
- Work closely with customers to set up and maintain a successful demo period, being available to answer questions and trouble-shoot as needed
- Work with the client to problem-solve through every hurdle encountered during the sales process
- Research the industry on an on-going basis to know what changes may be on the horizon that will impact current and future sales
- Condense information into reports for a wide variety of uses from marketing and sales to engineering and R&D
- Provide clear and accurate responses for RFPs and/or contribute technical solutions directly to proposals
- Work in tandem with the sales team on presentations to ensure accuracy
Required Qualifications
- 2+ years of experience as a Sales Engineer
- Proven track record selling complex enterprise solutions
- Ability to forge strong, long-lasting relationships with senior executives
- Ability to creatively explain and present complex concepts in an easy to understand manner
- Solid technical background with understanding and/or hands-on experience in software development and web technologies
- Exceptional interpersonal skills with a proven track record of success interacting with colleagues in cross-functional teams
- Excellent presentation and creativity skills
- Willingness to travel
Not everyone will match the above qualifications 100%. If your experiences don’t perfectly align, but you think you’d be a great addition to our team, we’d still love to hear from you.
Ruist is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.