About Us
Located in Palo Alto, CA, Ruist is on a mission to empower companies to build experiences people love.
The Ruist team previously founded and built RelateIQ (sold to Salesforce in 2014). We are looking for smart and ambitious individuals who want to help build a company from the ground-up.
Position Summary
People come first in every aspect of what we do, both internally and externally. Our fast-growing team is seeking a high performing Sales Development Representative to join us as we pioneer the CX universe.
This team member will provide the first interaction to all potential Ruist customers, and will be a foundational member of the Ruist go to market team.
Core Responsibilities
As to be expected in a start-up moving as fast as we are, the scope of this position will evolve continuously. Comfort with ambiguity is required. Below is a partial representation of what may be included in the Sales Development Representative’s purview:
Sales
- Meet and exceed quotas of qualified pipeline, meetings, and activities
- Manage prospects from lead generation through demos with the ability to articulate value proposition and navigate objections
- Conduct daily calling and outbound lead generation activities
- Build territory plans and detailed account based sales strategies with Account Executives
- Conduct web and phone based introductory conversations, discovery sessions and initial demos to drive prospect engagement
- Use Salesforce.com to maintain and report on activities and metrics
- Travel for team events, conferences, trade shows, and customers
Cross-functional Collaboration
- Effectively work with marketing, product, design, and engineering teams to test product assumptions and provide a feedback loop from our customers
Recruiting
- Able to attract top tier talent
Required Qualifications
- Bachelor's degree (or equivalent experience)
- Proven track record achieving measurable and quantifiable goals in a previous role
- Desire and ability to go above and beyond to ensure that our customers have a great experience working with us at every part of their journey
- You are great at improvising and thinking of creative ways to address customer challenges through non-traditional approaches
- Success within an early stage environment – strong contributor in building winning products, playbooks, teams and cultures
- Excellent verbal and written communication skills
- Exceptional interpersonal skills with a proven track record of success interacting with colleagues in cross-functional teams
- Ability to operate in fast iterative cycles
Beneficial Experiences
- Previous experience in a Sales Development role, or comparable experience in lead generation, sales or marketing
- SaaS experience strongly preferred and Sales & CX SaaS experience is a huge plus
- Experience working in a B2B environment with mid-market to enterprise customers
Not everyone will match the above qualifications 100%. If your experiences don’t perfectly align, but you think you’d be a great addition to our team, we’d still love to hear from you.
Ruist is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.